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- 2021.02.17 JEA Announces New Leadership Team
- 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association
- 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer
- 2021.07.13 JEA Announces New COO and VP of Financial Services
- 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer
- 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services
- 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors
- 2021.09.30 Ricardo “Rick” Morales III Appointed to JEA Board of Directors
- 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community
- 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion
- 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit
- 2022.01.17 Statement on Holiday Road Sewer Overflow
- 2022.01.27 JEA Names Mark Stultz Vice President, Communications
- 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council
- 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture
- 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council
- 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season
- 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery
- 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies
- 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat
- 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing
- 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area
- 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place
- 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts
- 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian
- 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville
- 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction
- 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community
- 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida
- 2022.11.08 JEA Prepares for Subtropical Storm Nicole
- 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations
- 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition
- 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather
- 2022.12.24 JEA Offers Tips During Severe Cold Weather
- 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work
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JEA Offers Tips in Advance of Severe Cold Weather
JACKSONVILLE – An arctic cold front is expected to arrive in Northeast Florida later this week, bringing extended severe cold weather to JEA customers starting Friday.
Keep in mind that cold weather can impact utility services. Extended severe cold temperatures can tax the electric infrastructure, and icy conditions can freeze water pipes and service lines. JEA teams have prepared for the weather by winterizing our generation fleet, with teams prepared and ready to restore utility services if needed.
Here are some helpful tips for protecting homes and businesses during the cold:
- Avoid rapid swings in thermostat settings. They could turn on your system’s auxiliary heating or heat strips, which can be costly to run. Watch this video to learn more.
- Conserve electricity wherever possible.
- Drip outside faucets about 5 drips per minute.
- Let water drip slowly from inside faucets.
- If a washing machine is in an unheated room such as a garage, disconnect both the hot and cold water lines. Place both in the drain pipe behind the washing machine. Drip both faucets at about 5 drips per minute.
- Wrap any exposed pipes and backflow preventers located outside or in unheated areas.
- Know the locations of water shutoff valves and sewer clean-outs.
- If you’re going away for the holidays, shut off water at the water shutoff valve. Leave heating on a low setting and open cabinet doors under sinks.
JEA offers a variety of billing and payment options for residential and business customers, including:
- JEA Utility Tracker: Helps customers track their daily electric and water consumption and provides savings tips specific to their homes. Using Tracker, customers can learn which appliances use the most energy or water, so they can make better decisions, conserve where needed and better manage utility costs. Learn more at jea.com/tracker.
- Payment Arrangements: For when customers need to pay their balance due over a longer period of time with installments. Learn more
- Access to Community Resources: We can point the way to third-party groups that offer utility bill assistance. Learn more
JEA is a not-for-profit, community-owned utility located in Jacksonville, Florida, proudly serving an estimated 505,000 electric, 382,000 water, 302,000 sewer and 22,000 reclaimed water customers. JEA is not owned by investors. It was created by the City of Jacksonville to serve those who live in Jacksonville and in the surrounding communities. The sole purpose of JEA’s business is to ensure the electric, water and sewer demands of its customers are met, both today and for generations to come with the goal to provide reliable services at the best value to our customers while ensuring our precious natural resources are protected.
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