- Advanced Technology Meters
- Electric Generation Byproducts
- Plant Vogtle
- Awards Meeting Agendas and Minutes
- Bid Forms
- Bid Responses
- Bid Results
- Jacksonville Small Emerging Business Program
- Look Up an Invoice
- Requests for Information
- Local Discharge Limits
- National Pretreatment Program Regulations
- Pretreatment Program Compliance Forms
- Pretreatment Program, Permits, Surveys and Applications
- Commercial Reclaimed Water
- Reclaimed Water
- Sanitary Sewer Overflows
- Sanitary Sewer Smoke Testing
- St. Johns River
- Wastewater Treatment Byproducts
- Wastewater Treatment Process
- Fire Hydrants as an Accessible Water Source
- Frequent Water Questions
- Water Facilities
- Benefits of Public Power
- Government Relations
- Honors and Achievements
Water Quality Reports
Residents of Northeast Florida are very fortunate to have potable water supplied from such a pristine and stable water source as the Floridan aquifer. Located 800 to 1,000 feet below land surface, the aquifer is highly protected from chemical contamination by a thick layer of clay that prevents chemicals from entering the aquifer. The water is clean, fresh, and requires minimal treatment. It is simply pumped from the wells, aerated to remove sulfur compounds, chlorinated for disinfection, and distributed to our customers.
Stewards of Our Water
JEA takes stewardship of the community’s water supply very seriously and follows all regulatory requirements of the FDEP and EPA. JEA makes substantial investments to safely manage the water supply resource and to operate the system to meet water quality standards per all regulatory requirements.
Water Quality Testing
JEA conducts a comprehensive monitoring program by collecting and analyzing water samples from various locations throughout our treatment area. This program is regulated by the state. These samples are tested for more than 100 bacteriological and chemical components. In a typical year, JEA collects and tests more than 45,000 water samples. Most of the elements and minerals present in our drinking water occur naturally in the aquifer at very low levels.
The Water Quality Report, published annually by July 1, provides a comprehensive summary of these water quality tests in the most recent sampling periods. The data in the Water Quality Report demonstrate that JEA’s water supply and delivery grids provide an excellent source of high-quality and safe water.
Water Quality Reports
Water Quality Reports are issued the year following the results. The Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water during routine testing, and answers to some frequently asked questions.
Print copies of these reports are available for free at our
Downtown Customer Service Center.
- 2017 Annual Water Quality Report
- 2016 Annual Water Quality Report
2015 Annual Water Quality Report
2014 Annual Water Quality Report
- 2013 Annual Water Quality Report
View Current Outages
Report and track any service issue you're experiencing, or monitor the status an electrical outage.