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Already have an Account? Log in.

With a account, you can:

  • Pay your bill online
  • Access your account on your mobile device
  • Report a service issue
  • Enroll in eBill
  • Enroll in automatic bill payments (Auto Pay)
  • Enroll in MyBudget Billing 
  • Check your monthly usage
  • Sign up for billing and consumption alerts
  • Update your information
  • View past bills
  • Transfer, stop, or start new service

Create a Account

Please provide your JEA account number and email address. Create a username and secure password you can easily remember. In the future, you will use your username to sign into your JEA account.
  • Account number must be 10 digits.
  • Username may contain only letters and numbers and must be 6-16
  • Password must contain at least one lowercase letter, one
    uppercase letter, one number and must be 8-16 characters.
    Passwords are case-sensitive.
  • Password Strength:
  • You must re-type your password. Do not copy and paste.