Florida's Sunshine Law
In the spirit of the Sunshine Law, JEA supports the right of access to public records and places a variety of documents online for public viewing. In Florida, disclosure is the standard unless the Legislature allows an exemption. If there are exemptions within a request, documents are edited accordingly and the statutory reference that necessitates the edit is noted.
If a request involves extensive use of technology or labor, which JEA designates as 30 minutes or more, then a charge for the production of records will be assessed. A good faith estimate will be given to the requester upon receiving a request and must be agreed upon prior to initiating. Payment of the agreed fee amount must be paid prior to receipt of records.
Read more about the Sunshine Law
Submit Your Request
For inquiries regarding billing records or past consumption usage, please call JEA Customer Service at (904) 665-6000 or contact us.
You may also submit a Public Records Request by contacting us:
- (904) 665-8606
- Mail or in person (Call ahead to make your visit more efficient)
Public Records Request Coordinator
21 West Church Street, T-8
Jacksonville, Florida 32202