Adjustments to your wastewater charges may apply the first time you fill a new pool or after a repair. To determine if your charges may be adjusted, complete and submit the form below. You will need the following information:
Upon receipt of your request, JEA will review the documentation, confirm the permit was issued by the Building and Zoning Department, if applicable, and verify the repair was related to the structure of the pool or pool equipment. JEA will also assess the meter readings prior to and after the pool was filled. If additional information is needed, a JEA representative will contact you.
To ensure proper processing, you must submit your affidavit to JEA no later than 30 days after completion of filling your pool. If approved, you may only receive one in any 12-month period.
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District Of Columbia
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To ensure the proper processing of your request, include the permit number, which was issued by the Building Inspection Division and active at the time of the construction (required for new construction).
JEA offers two types of credit adjustments to its customers. One type of credit adjustment involves leaks or accidental excessive water use. The second type of credit adjustment involves filling a pool after construction or a repair.
Helpful forms and policies for commercial customers
Learn about JEA's electric, water and sewer rates, and view a comparison chart of rates from utilities across the United States.
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