- About
- 2021.02.17 JEA Announces New Leadership Team
- 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association
- 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer
- 2021.07.13 JEA Announces New COO and VP of Financial Services
- 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer
- 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services
- 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors
- 2021.09.30 Ricardo “Rick” Morales III Appointed to JEA Board of Directors
- 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community
- 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion
- 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit
- 2022.01.17 Statement on Holiday Road Sewer Overflow
- 2022.01.27 JEA Names Mark Stultz Vice President, Communications
- 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council
- 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture
- 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council
- 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season
- 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery
- 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies
- 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat
- 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing
- 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area
- 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place
- 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts
- 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian
- 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville
- 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction
- 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community
- 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida
- 2022.11.08 JEA Prepares for Subtropical Storm Nicole
- 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations
- 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition
- 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather
- 2022.12.24 JEA Offers Tips During Severe Cold Weather
- 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work
- 2023.03.06 JEA Receives Statewide Recognition for Safety
- 2023.03.07 New JEA HQ Customer Center to Open April 10
- 2023.04.06 JEA Lineworkers Earn Top Honors at International Lineman’s Rodeo
- 2023.04.25 Community Invited to May 25 Public Forum on Northeast Florida’s Energy Future
- 2023.05.01 JEA Receives Recognition for Commitment to Urban Tree Management
- 2023.05.18 JEA's Long-Range Clean Energy Plan Available to Public
- 2023.05.26 JEA Ready for 2023 Hurricane Season, Offers Tips to Help Customers Prepare
- 2023.06.05 Helen Materazzi Named JEA Vice President, Organizational Effectiveness
- 2023.06.14 JEA Upgrading Water Meters for All Customers
- 2023.06.15 JEA Crews Heading to Tallahassee to Assist with Storm Restoration
- 2023.06.26 JEA Presents Environmental Stewardship Award to 29 Local Companies
- 2023.07.14 JEA Launches Fleet Vehicle Electrification Program
- 2023.08.22 JEA Issues Precautionary Boil Water Advisory for South Philips Highway and Nocatee Area, Encourages All Customers to Conserve
- 2023.08.22 Chief Human Resources Officer, VyStar Credit Union
- 2023.08.23 Precautionary Boil Water Advisory Remains in Effect for South Philips Highway, Nocatee Area, JEA Continues to Encourage All Customers to Conserve
- 2023.08.24 JEA Lifts Precautionary Boil Water Advisory for South Philips Highway, Nocatee Area
- 2023.08.28 JEA Prepares for Tropical Storm Idalia Encourages Customers to Be Ready
- 2023.08.30 JEA Responding to Customers Due to Hurricane Idalia
- 2023.11.15 JEA Receives Top Ranking in 2023 Business Satisfaction Survey by J.D. Power
- 2023.11.07 JEA Receives Statewide Recognition for Programs That Enhance the Community
- 2023.11.20 Juli Crawford Promoted to JEA Vice President, Enterprise Strategy & Planning
- 2023.11.28 JEA and UNF Advance Sustainable Solutions at Lab Opening
- History
- Real Estate Services
- Benefits of Public Utilities
- Letter from Managing Director and CEO
- Una carta de nuestro director ejecutivo
- Strategic Focus and Core Values
- Corporate Headquarters
- Community Impact
- Keeping Your Bill Affordable
Benefits and Total Rewards

HIPAA Authorization of Release of Health Information - JEA Benefit Services

As part of our services to employees, JEA Benefit Services can release your health information to a designated person or organization on your behalf. By doing so, your spouse, parent, child, or loved one can find answers to their specific questions concerning your benefits. If you would like to grant a person or organization access to this information, please download the form, print, sign and email a copy to benefits@jea.com.
Download Authorization of Release of Health Information Form (PDF)
Supplemental Benefits
JEA recognizes that reaching out and asking for help can be difficult, so the company tries to make it as easy as possible. The Employee Assistance Program offers services for you and your family. A confidential hotline is available 24/7 so you can access the services you need, such as counseling, legal consultations, financial guidance and more.
Contact Health Advocate
Just like you insure your car or home, you can get insurance that protects your income. If you become too sick or injured to work, disability insurance can help replace part of your paycheck. Medical insurance pays your doctor — disability insurance pays you.
Learn more about income protection plans
Life and AD&D Insurance
JEA provides a basic life insurance to all employees upon hire. Employees may elect additional coverage for themselves, their spouses and/or their children for life and accidental death and dismemberment plan (AD&D) to all employees.
Short- and Long-Term Disability Insurance
Preparing for income replacement is an important part of a comprehensive benefit program, in the event you become ill or injured outside the workplace. Employees may elect comprehensive plans for both long and short term disability insurance.
Benefit | Your Rate |
---|---|
Voluntary Life: Employee | $0.216 per $1,000 |
Voluntary Life: Spouse | $0.175 per $1,000 |
Voluntary Life: Child(ren) | $0.119 per $1,000 |
Voluntary AD&D: Employee | $0.016 per $1,000 |
Voluntary AD&D: Employee + Family | $0.024 per $1,000 |
Short-Term: Option One | $0.210 per $10 weekly benefit |
Short-Term: Option Two | $0.189 per $10 weekly benefit |
Age | Your Rate* |
---|---|
17 – 24 | $0.049 |
25 – 29 | $0.055 |
30 – 34 | $0.087 |
35 – 39 | $0.129 |
40 - 44 | $0.199 |
45 – 49 | $0.315 |
50 – 54 | $0.472 |
55 – 59 | $0.573 |
60 + | $0.594 |
*Your rate is per $100 of monthly covered payroll
JEA offers full-time employees the opportunity to purchase Legal Assistance through US Legal Services with post-tax payroll deductions. The Family Protector is a comprehensive legal protection program designed to help individuals and their families deal with various personal issues in a dignified, affordable manner.
AFLAC offers a selection of plans to help you meet financial obligations associated with accidents, illnesses, and certain diagnoses. Coverage is paid for through payroll deductions, and benefits are paid directly to you.
Your cost for coverage depends on the plan, and in some cases, your age. If your employment with JEA ends, you may take these benefits with you for the same cost you pay as an employee.
Agent, Susan Knight: (904) 241-2482 or (904) 993-4427
Member Services: (800) 922-3522
Visit aflac.com
Retirement Savings Plans
JEA offers comprehensive retirement savings plans which include the General Employee Defined Contribution plan along with the 457b Deferred Compensation plan and the 401a Defined Contribution plan.
Understand JEA's Retirement Savings Plans (PDF)
General Employees Defined Contribution (GEDC) Plan
All JEA full-time employees are required to participate in the City of Jacksonville’s General Employee Defined Contribution Plan (GEDC). The GEDC is a tax-deferred retirement plan regulated by IRS Code § 401(a). While participants in the GEDC plan do not contribute to Social Security or the federal disability (OASDI) program, they do contribute to Medicare.
JEA 457 Deferred Compensation Plan
The JEA 457 Deferred Compensation Plan is a voluntary plan that allows employees to defer a portion of their eligible biweekly earnings via payroll deductions on a pre-tax or after-tax basis (Roth contributions option) to an investment account.
JEA 401a Defined Contribution Plan (Appointed Employees)
The JEA 401(a) Defined Contribution Plan is a retirement plan offered to all appointed employees at time of hire.
Please note, the above plans are subject to IRS limits.
Medical Benefits for Retirees
Retirees can continue medical, dental and vision benefits they are enrolled in at the time of retirement. This may also occur for your dependent(s) should you, as a retiree, not elect to enroll in eligible benefit coverage as longs as your dependents meet eligibility. Retiree can also elect life insurance at the time of retirement. If you decline retiree benefits at any time or do not enroll in the coverage whey you retire, you may not rejoin the plan at a later date.
At age 65 you may have the option to elect the JEA Medicare Advantage Plan if you have Medicare Part A and B and are currently enrolled in one of JEA's medical plans.
Work-Life Balance and Personal Growth

JEA recognizes the importance of time away from work to re-energize and focus on your quality of life. Starting on the first day of employment, employees begin to accrue paid leave, up to four weeks of annual leave during your first year. In addition to annual leave, JEA provides eleven paid holidays, one personal day, military duty, bereavement and jury duty.
Paid Holidays
New Years Day, Veterans Day, Martin Luther King Jr's Birthday, Thanksgiving Day, President's Day, Day after Thanksgiving, Memorial Day, Christmas Eve, Independence Day, Christmas Day, Labor Day, Juneteenth
Paid Personal Day
You pick the day you want off, some know it as a floating day off and others as a floating holiday. Your paid personal day is in addition to the holidays off all JEA employees receive.
Annual Leave
JEA employees earn 6.154 hours per pay period for 26 pay periods. That equals to 160 hours annually and the hours not used rollover each year. The longer you are with JEA the more hours earned annual.
Safety Leave
The Passport to Safety Program is designed to focus on increasing participation in activities proven to improve safety performance. Participation in the Passport to Safety Program can earn you up to 16 hours of safety leave.
Military Leave
JEA is very proud to have employees who continue to serve their nation’s military. JEA complies with all regulations related to USERRA and thus provides its employees time off related to military service.
Other Leave
Jury duty and Bereavement leave are both offered to JEA employees.
JEA attracts people who have an appetite to learn and advance their careers.
Tuition Assistance
JEA offers financial assistance for college courses related to your position or career path with the company. The annual limit is $12,000 per calendar year for undergraduate programs, and $16,000 per calendar year for graduate programs. Any cost above $5,250 per calendar year will be subject to tax according to the IRS.
Professional Development
JEA's Employee and Leadership Training and Development team is here to help you soar! Many of JEA's courses offer credit hours, professional development units (PDU's) and continuing education units (CEU's) to Professional Engineers (PE's), Certified Public Accountants (CPA's) and Project Management Professionals (PMP's).
JEA Academy
JEA Academy offers in-house and offsite employee training, Individual Development Plans (IDP), technical training and professional training.
Important Benefit Contacts
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Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.