Department Contacts

Department	Phone/Email
Become a Vendor/Procurement	uvcrequests@jea.com
Cross Connection Control (Backflow)	(904) 665-4410 or backflow@jea.com
Electric Reliability Compliance	compliance@jea.com
Electric Development	elecdev@jea.com
Fats, Oils and Grease Collection Program	(904) 665-7404 or fog@jea.com
Human Resources	(904) 665-4402
Industrial Pretreatment Program	(904) 665-5326 or ip@jea.com
Jacksonville Small Emerging Business Program (JSEB)	jsebprogram@jea.com
JEA Tax Department	jeataxdepartment@jea.com
Medical Alerts	(904) 665-6000
MyWay Prepaid Program	(904) 665-2100
Natural Gas Supply for Commercial and Industrial Customers	natgas@jea.com
Neighborhood Construction	(904) 665-7500 or projectoutreach@jea.com
Plug-in Electric Vehicles	electricdrive@jea.com
Public Records Request	publicrecords@jea.com
Recruitment Services	recsel@jea.com
School Programs (Power Pals)	community@jea.com, or (904) 665-7068
Telecommunications Device for the Deaf (TDD) TDD relay services are available through ftri.org 24 hours a day. Questions about your account can be answered Monday - Friday, 8 a.m. - 7 p.m. and on Saturday, 8 a.m.- noon. You can report a service outage 24 hours a day.	711, or (800) 955-8771
Tree Trimming	(904) 665-6050 or jeatreecare@jea.com
United Way Financial Assistance	211, or (904) 632-0600
Utility Line Location	811, or (800) 432-4770
Water, Irrigation and Sewer Pre-Service	(904) 665-5260, or waterpreservice@jea.com
Water/Sewer Line Location	(904) 665-4403
Water Quality	waterquality@jea.com

Payments:
JEA
P.O. Box 45047
Jacksonville, FL 32232-5047

Correspondence:
JEA
c/o Correspondence
Department, CC-2
21 W. Church Street
Jacksonville, FL 32202-3155

Overnight Deposit Payment Address:
JEA
c/o RCS, CC-3
21 W. Church Street
Jacksonville, FL 32202-3155

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