Department Contacts

Department Phone/Email
Become a Vendor/Procurement
Cross Connection Control (Backflow)  (904) 665-4410 or  
Electric Reliability Compliance  
Electric Development  
Employment Verification (For Present or Past Employees)
Executive Office
Fats, Oils and Grease Collection Program (904) 665-7404 or
Industrial Pretreatment Program   (904) 665-5326 or
Jacksonville Small and Emerging Business Program (JSEB)
Medical Alerts   (904) 665-6000 
MyWay Prepaid Program (904) 665-2100
Natural Gas Supply for Commercial and Industrial Customers
Neighborhood Construction (904) 665-7500 or  
Plug-in Electric Vehicles
Public Records Request
Recruitment Services  
School Programs (Power Pals), or (904) 665-7068
Tax Department
Telecommunications Device for the Deaf (TDD)
TDD relay services are available through 24 hours a day. Questions about your account can be answered Monday - Friday, 8 a.m. - 7 p.m. and on Saturday, 8 a.m.- noon. You can report a service outage 24 hours a day.
711, or (800) 955-8771
Tree Trimming (904) 665-6050 or
United Way Financial Assistance 211, or (904) 632-0600
Utility Line Location 811, or (800) 432-4770
Water, Irrigation and Sewer Pre-Service (904) 665-5260, or
Water/Sewer Line Location  (904) 665-4403
Water Quality  

P.O. Box 45047
Jacksonville, FL 32232-5047

c/o Correspondence
Department, CC-2
21 W. Church Street
Jacksonville, FL 32202-3155

Overnight Deposit Payment Address:
c/o RCS, CC-3
21 W. Church Street
Jacksonville, FL 32202-3155

Empowering Our Community

At JEA, community and service go hand in hand. Our employees volunteer their time and serve in several organizations throughout Jacksonville.

Learn how JEA is engaging with our community