About JEA
Jacksonville's Community Utility for 130 Years
JEA is the largest municipal utility in Florida and one of the largest in the country, providing energy and water services to more than one million residents and businesses in Northeast Florida. JEA's 2,200-plus workforce provides foundational services for our customers' needs, today and for generations to come.
As a municipal utility, JEA is dedicated to serving our customers and delivering reliable, sustainable
services at reasonable rates. We work to keep our rates as low as possible and help customers find ways to conserve and save on their monthly utility bills. Our Electric System
JEA owns and operates an Electric System with four generating plants, and all transmission and distribution facilities, including over 744 circuit miles of transmission lines. We have supported the use of solar energy since the 1990s and currently have
eight solar farms. JEA is adding more solar farms and improving our diversity of energy with more clean energy sources.
538,518 customers
7,501 miles of distribution
905 square miles of electric service area
744 circuit miles of transmission
Our Water System
JEA’s Water System consists of 139 artesian wells that tap into the Floridan aquifer. Water is distributed through 39 water treatment plants and more than 5,209 miles of water lines.
Wastewater is collected from a four-county area through more than 4,475 miles of wastewater collection lines and is treated at 11 water reclamation facilities.
JEA is committed to improving the water quality of the St. Johns River. Our Reclaimed Water System supplies highly treated water for irrigation, reducing the amount of nitrogen released to the river when the treatment-enhanced wastewater isn’t put back into the river. Using reclaimed water for irrigation also reduces the demand on the potable water supply taken from the Floridan aquifer.
Wastewater is collected from a four-county area through more than 4,475 miles of wastewater collection lines and is treated at 11 water reclamation facilities.
JEA is committed to improving the water quality of the St. Johns River. Our Reclaimed Water System supplies highly treated water for irrigation, reducing the amount of nitrogen released to the river when the treatment-enhanced wastewater isn’t put back into the river. Using reclaimed water for irrigation also reduces the demand on the potable water supply taken from the Floridan aquifer.
405,727 customers
139 active wells
100% groundwater supply
2 major grids, 4 minor grids
11 reclaimed water production facilities
30,460 reclaimed water customers
JEA Highlights
- JEA has made significant progress on our clean energy goals and diversifying our energy mix through carbon-free nuclear energy and increased renewable energy sources.
- Carbon emissions have been reduced by 53 percent since 2007 with the closing of the St. Johns River Power Park in 2018 and the unit we co-owned at Georgia's Plant Scherer in January 2022.
- JEA is partnering with the City of Jacksonville to invest $38.6 million in eliminating residential septic systems and improving the quality of life for our customers while reducing the level of pollutants in our waterways.
- JEA is building the H2.0 Purification Center to preserve Northeast Florida’s critical water resource, the Floridan Aquifer. The H2.0 program is a first-of-its-kind in Florida, designed to place clean, purified water back into the aquifer to further supply the needs of the communities that depend on this water supply.
- JEA has installed Advanced Metering Infrastructure (AMI) smart electric meters for 100 percent of JEA customers, and have started upgrades and replacements of AMI smart water meters.
- JEA, the City of Jacksonville and community partners are working collaboratively to promote energy efficiency and make critical repairs to homes in Jacksonville's historic Eastside.
- The Government Finance Officers Association recognized JEA with its Distinguished Budget Presentation Award for our fiscal year 2024 budget.
- JEA was named a Best-in-Class Employer by Gallagher in 2023.
- JEA employees volunteered 3,489 hours of service for Northeast Florida nonprofit organizations in fiscal year 2024.
Learn more about JEA's bylaws: Jacksonville City Charter, Article 21
Facts at a Glance and system statistics updated quarterly. Posted data current as of 12/31/2024.