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Water Outages and Advisories

Click here to learn more about water outages and what to do during a Boil Water Advisory


Current Boil Water Advisories (BWA)


Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA

  • None

Recently Lifted Boil Water Advisories

  • 1/21/22 @ 12:00 AM - BWA Lifted 1/23/22 @8:00 AM
    Sakura Japanese Steakhouse – 9432 San Jose Blvd 

  • 1/20/22 @ 12:00 AM - BWA Lifted 1/22/22 @ 7:00 AM
    Nemours Children's Hospital - 807 Childrens Way

  • 1/16/22 @ 10:00 PM - BWA Lifted 1/19/22 @ 8:30 AM
    5842 Normandy Blvd - Jewels Christian Academy 
    5810-2 Normandy Blvd - Planet Fitness 
    5808-13 Normandy Blvd - C+C Eatery 
  • 1/17/22 @ 2:50 PM - BWA Lifted 1/19/22 @ 8:30 AM
    Gastroenterology Associates of N. Florida – 4123-A University Blvd S. 
    Family Allergy & Asthma – 4123-B University Blvd S. 
    Millinium Physician Group – 4123-C University Blvd S. 
    Shahid Zeb, Rheumatology – 4123-D University Blvd S. 
    First Coast Nephrology – 4123-E University Blvd S. 
    Meridian Podiarty – 4123-F University Blvd S. 
    Jacksonville Center for Clinical Reserch – 4085 University Blvd S. 
    EMAS Spinal – 4085 University Blvd S. 

  • 1/15/22 @ 8:00 AM - BWA Lifted 1/17/22 @ 8:01 AM
    Ameris Bank - 1301 Riverplace Blvd 



BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 

Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

Storm Preparation Tip

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Related Links

  • Constituents

    Since your water comes from the pristine Floridan aquifer, most of the elements found in it occur naturally. However, we do add a little chlorine to the water to keep it clean as it travels through pipes on the way to your faucet.

  • Safety

    JEA’s water quality meets standards demanded by federal and state regulatory agencies - it is safe to drink. Every year, we collect and test over 45,000 samples throughout our service territory for over 100 bacteriological and chemical components to ensure compliance.

  • Water Quality Reports

    The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.