Water Outages and Advisories

The broken water main at 13398 International Pkwy (zip code: 32218) has been isolated. Estimated time of restoration for customers with no water is 6 to 8 hours. Please call (904) 665-6000 for the most recent up to date information.

Current Boil Water Advisories (BWA)

Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas.

Not sure if you're affected?
Learn How We Notify Customers of a BWA

August 16, 2017 @ 5:30 p.m. 

  • 13340, 13350, 13386, 13398 &13470 International Parkway

August 11, 2017 @ 2:35 p.m. - Lifted August 13, 2017 @ 10:30 a.m.

  • Stonewall Jackson Elementary School
    Coastal Creek Condominiums
    Edgewater Drive
    Woodside Drive
    Brookridge Road
    Wilson Blvd between Ellershaw Road and Jammes Road
    Aldington Drive between Wilson Blvd and Cedar Hills Blvd
    Bondy Place
    Corebrooke Drive
    Cambay Place
    Cedar Hills Blvd between Aldington Drive and Rendale Drive


August 11, 2017 @ 2:35 p.m. - Lifted August 13, 2017 @ 10:30 a.m.

  • Apple Leaf Drive from Apple Leaf Court to Cul-De-Sac

August 10, 2017 @ 12:35 p.m. - Lifted August 12, 2017 @ 3:35 p.m.

  • Villas at Kings Crossing- 7241 Old Kings Road South

BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 

Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

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