Water Outages and Advisories

Current Water Outages

For the most up-to-date information, please call (904) 665-6000.  

Current Boil Water Advisories (BWA)

Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA

  • None 


Recently Lifted Boil Water Advisories

  • 4/10/21 @ 8:00 AM - BWA Lifted 4/12/21 @ 7:17 AM 
    125 W Ashley St APT 1 - First Baptist Church 

  • 4/8/21 @ 10:00 PM - BWA Lifted 4/11/21 @ 9:40 AM 
    Christopher Point 
    San Marie Drive N & S 
    1903 – 2008 Sweet Briar Ln 
    Epping Forest Yacht & Country Club 
    6304, 6326, 6328, 6330, 6338, 6352, 6408, 6410 San Jose Blvd W

  • 4/6/21 @ 7:30 AM - BWA Lifted 4/8/21 @ 8:54 AM 
    5350 Arlington Expressway - Pier 5350 Apartments

BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 

Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

Storm Preparation Tip

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