Water Outages and Advisories

Current Water Outages

There are currently no widespread water outages to report. Please call (904) 665-6000 for the most up-to-date information.

Current Boil Water Advisories (BWA)

Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA

  • None

See below for a list of recently lifted boil water advisories.

Recently Lifted Boil Water Advisories

  • 10/12/20 - BWA lifted 10/14/20 at 10:22 AM 
    Step by Step Learning Center located at 95734 Amelia Concourse

  • 10/10/20 at 1:00 PM - BWA lifted 10/12/20 at 7:15


  • 10/7/20 at 11:00 PM - BWA lifted 10/10/20 at 11:57

    4004 University Blvd S- UBNC Administrative Building
    4034 University Blvd S- Armadillo Mini Storage
    4052 University Blvd S- King Auto Complete Service and Repairs/Florida Builders Specialty
    4108 University Blvd S- Popeyes 
    4124 University Blvd S- Universal Dental Care
    4140 University Blvd S- George H. Hewell and Son Funeral Home 
    4160 University Blvd S- The Doctor Center/BioReference Laboratories 
    4168 University Blvd S- Tienda Mi Rancho
    4210 University Blvd S- Zaxby’s

  • 9/21/2020 at 5:00 PM - BWA lifted 9/24/20 09:48 AM 
    Circle K - 4152 Old Middleburg Rd N 

  • 9/22/2020 at 10:30 AM.- BWA lifted 9/24/20 09:18 AM 
    Park Place Apartments - 2010 Parental Home Rd 

  • 9/23/2020 at 08:00 AM - BWA lifted 9/25/20 09:29 AM 
    Tinseltown Movie Theater - 4535 Southside Blvd. 

  • 9/27/20 at 5:00 PM - BWA lifted 9/30/2020 10:20 AM
    Bolles Middle School - 2264 Bartram Road 
    Florida Baptist Children's Homes - 2300 Bartram Road 

BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 

Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

Storm Preparation Tip

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