Water Outages and Advisories

Current Water Outages

There are currently no widespread water outages to report. Please call (904) 665-6000 for the most up-to-date information.

Current Boil Water Advisories (BWA)

Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA

  • None

See below for a list of recently lifted boil water advisories.

Recently Lifted Boil Water Advisories

  • 1/9/21 at 10:00 PM - BWA Lifted 1/12/21 at 9:08 AM
    Matthew's Restaurant - 2107 Hendricks Ave 

  • 1/9/21 at 8:00 AM - BWA Lifted 1/11/21 at 7:20 AM
    Lavilla Medical Office Building - 425 N Lee St

  • 1/7/21 at 7:00 PM - BWA Lifted 1/10/21 at 7:23 AM 
    Majik Market - 2231 Melson Ave 

  • 12/15/2020 @ 10:00 AM - BWA Lifted 12/17/2020 at 09:03 AM
    Oaks @ Red Bay Apartments - 7528 Arlington Expy

  • 12/9/2020 at 2:00 AM - BWA Lifted 12/11/20 at 9:25 AM 
    Taqueria Cinco - 806 Lomax St.
    Bread & Board - 1030 Oak St.

  • 12/4/2020 at 6:00 PM - BWA Lifted 12/6/2020 at 8:38 AM
    Seacoast Christian Academy - 8057 Arlington Expy

BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 

Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

Storm Preparation Tip

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