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Water Outages and Advisories
There are currently no area wide outages to report. Please call (904) 665-6000 for the most up-to-date information.
Current Boil Water Advisories (BWA)
Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA
January 31, 2019 @ 9:00 p.m.- BWA Lifted February 3,2019 @ 9:00am
- Wendy's - 9055 New Kings Road
January 27, 2019 @ 12:00 p.m. - BWA Lifted January 30, 2019 @ 10:00 a.m.
- Autumn Springs Dr North of Joeandy Rd N
- 117 and 113 Autumn Springs Dr S
- Winter Springs Way
- Autumn Springs Ct W
- Autumn Springs Ct N
- Nadia Michelle Ct N
- Nadia Michelle Ct S
- Melissa Ray Dr
- Harbor Springs Ct
- Jordan Blair Ct
- Summer Springs Ct
- Naugatuck Dr North of Joeandy Rd N
- Kennis Ct
- Filmore Dr
- Falgren Ct
BWA Causes and Recommendations
A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:
- A water main break, repair, or system maintenance
- Damage to water lines or systems due to a storm or hurricane or other event
- An electrical power outage to a water plant or facility
Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs
Sewer/Wastewater Environmental Cautions and Advisory Notices
View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories
Storm Preparation Tip
Make sure your JEA account information is up to date so we can reach you with power restoration updates.
Related Links
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Constituents
Since your water comes from the pristine Floridan aquifer, most of the elements found in it occur naturally. However, we do add a little chlorine to the water to keep it clean as it travels through pipes on the way to your faucet.
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Safety
JEA’s water quality meets standards demanded by federal and state regulatory agencies - it is safe to drink. Every year, we collect and test over 45,000 samples throughout our service territory for over 100 bacteriological and chemical components to ensure compliance.
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Water Quality Reports
The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.