Water Outages and Advisories

There are currently no wide spread outage to report. Please call (904) 665-6000 for the most up-to-date information.

Current Boil Water Advisories (BWA)

Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA


December 6, 2018 Old St Augustine Rd- BWA Lifted 12/08/18 @9:35am

  • 9735 Old St Augustine – Mission Square Center Bldg 1-27
  • 9743 Old St Augustine – Aw Shucks Oyster Bar & Arcade
  • 9703 Old St Augustine – One Night Taco Stand
  • 9699-2 Old St Augustine – Jiffy Lube
  • 9699 San Jose Blvd – Bubbles Car Wash
  • 9661 San Jose Blvd - Starbucks

BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 

Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

Storm Preparation Tip

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