Water Outages and Advisories

CURRENT STATUS: At this time, there are no widespread outages or issues to report.

Current Boil Water Advisories (BWA)

Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA

• June 17, 2019 at 6:00 p.m. - BWA Lifted June 19, 2019 at 7:23pm
  370 Zoo Pkwy - Jacksonville Zoo
  402 Zoo Pkwy - Gate Petroleum
  8808 Somers Rd - Navy Fuel Depot
  8820 Somers Rd - Marine Corps
  
  
• June 14, 2019 at 5:00 p.m. - BWA Lifted June 16, 2019 at 9:04 a.m.
  9000 Southside Blvd Bldg 200
  
  
• June 6, 2019 at 10:00 p.m. - BWA Lifted June 10, 2019 at 7:54 a.m.
  1063 Airport Rd - Red Roof Inn
  
  
• June 3, 2019 at 7:40 a.m. - BWA Lifted June 5, 2019 @ 9:50 a.m.
  1202 Dunn Ave - Marathon Gas Station
  
  
• May 29, 2019 at 3:00 p.m. BWA Lifted May 31, 2019 @ 9:15 a.m.
  East  of 3834 Cedar Point Rd.
  Cedar Glenn
  Cedar Brook
  Tidewater
  North Hammock
  
  
  

BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

• A water main break, repair, or system maintenance
• Damage to water lines or systems due to a storm or hurricane or other event
• An electrical power outage to a water plant or facility

Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 

Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories