Water Outages and Advisories

There are currently no wide spread outages to report. Please call (904) 665-6000 for the most recent up to date information.


Current Boil Water Advisories (BWA)

Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA

July 13, 2018 @ 10:00 a.m. - BWA Lifted July 16, 2018 @ 8:13 a.m.

  • Dr. Henry Thomas DDS - 3325 Hendricks Ave

July 12, 2018 @ 10:00 p.m. - BWA Lifted July 15, 2018 @ 7:33 a.m.

  • Knobb Hill Dr from Hilock Dr S to Lenox Ave
  • Palisades Dr from Knoll Dr S to Lenox Ave
  • Skye Dr North of Lenox Ave

BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 

Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

Storm Preparation Tip

Make sure your JEA account information is up to date so we can reach you with power restoration updates.

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