Water Outages and Advisories

There are no major water outages to report at this time. Please call (904) 665-6000 for the most recent up to date information.

Current Boil Water Advisories (BWA)

Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA


November 14, 2017 @ 11:00 a.m. - BWA Lifted on November 16, 2017 at 10:55 a.m.

  • 6561 San Juan Ave - Noble House of Jacksonville

November 14, 2017 @ 10:00 a.m. (Planned) - BWA Lifted on November 16, 2017 at 10:55 a.m.

  • 7990 Baymeadows Rd E - Stonebridge Village Apartments

November 8, 2017 @ 11:30 p.m. (Planned) - BWA Lifted on November 11, 2017 at 7:50 a.m.

  • 12652 - 12683 MISTY MOUNTAIN DR E
    926 - 959 WILDERLAND DR
    12623 - 12648 HOBBIT LN
    960 - 1739 GIRVIN RD
    13026 - 13199 CHRISTINE MARIE CT
    13102 - 13198 EBBTIDE CT
    13103 - 13172 BLACKHAWK TRAIL CT
    1307 - 1442 BLACKHAWK TRAIL W
    1372 - 1398 TECA TRAIL CT
    1310 - 1359 CHINOOK TRAIL CT
    13105 - 13272 BLACKHAWK TRAIL S
    1353 - 1460 BLACKHAWK TRAIL E
    13101 - 13205 YAMASI TRAIL
    13206 - 13273 LIAHONA LN 

    BWA Causes and Recommendations

    A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

    • A water main break, repair, or system maintenance
    • Damage to water lines or systems due to a storm or hurricane or other event
    • An electrical power outage to a water plant or facility

    Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
    Read Our Recommendations for BWAs

    Sewer/Wastewater Environmental Cautions and Advisory Notices

    View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

    Always Be in the Know
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