Social Media

JEA’s social media is a great way to learn new energy/water-saving tips and tricks, and most of all, the progress of power restoration after major storms. If you have a question you need answered, our social media sites are great for that too.

Our YouTube channel is the place to go to see our board meetings, learn conservation tips and watch all our how-to videos.
Watch Now

And our LinkedIn page has all the latest if you want to work with us at JEA.
Start Networking Today 

Reporting Outages

Outages cannot be reported via social media. Report outages in one of the following ways:

  • Visit JEA's Outage Center
  • Register for text alerts by texting REG to (69532). You will need your account number. Once registered, Text OUT to "MyJEA" (69532) to report your outage.*
  • Call (904) 665-6000

*Message frequency depends on user. Text STOP to “MyJEA” (69532) to cancel. Text HELP to “MyJEA” (69532) for assistance or call 1-800-555-1212. Message and data rates may apply. Please read our Mobile Terms and Conditions and our Privacy Policy.