About JEA

JEA is located in Jacksonville, Florida, where we proudly serve an estimated 522,469 electric, 396,566 water, 316,441 sewer and 26,902 reuse water customers.

Northeast Florida’s Not-For-Profit, Community-Owned Utility

JEA is not owned by investors. It was created by the City of Jacksonville to serve those who live here and in the surrounding communities. The sole purpose of our business is to ensure the electric, water and sewer demands of our customers are met, both today and for generations to come. Our goal is to provide reliable services at the best value to our customers while ensuring our area's precious natural resources are protected.

Approximately half of JEA’s electric revenues come from its residential customers, the other half from our 50,000 commercial and industrial customers. The commercial and industrial market segments also account for about one-third of the water and wastewater revenue.
Further details can be found by reading: Jacksonville City Charter, Article 21.

As a community-owned utility, we’re not subject to the same state regulations as investor-owned utilities. We are, however, regulated in certain areas of environmental and health matters, power plant location, electric safety and electric rate structure matters.

Transmission lines
Transmission lines from JEA's Northside Generating Station

JEA Board and Senior Management

Our governing body is made up of a seven-member board of directors appointed by Jacksonville's mayor and confirmed by the Jacksonville City Council. Our board appoints a managing director and CEO, who then selects our leadership team.

Electric System 

JEA owns and operates an Electric System with four generating plants, and all transmission and distribution facilities, including 744 circuit miles of transmission lines and 7,336 miles of distribution lines.

We maintain a District Energy System comprising three chilled water plants that support a total capacity of 19,900 tons.

JEA also purchases energy from eight solar photovoltaic sites located across our service territory. We will continue to increase our investment in renewable energy sources as part of our electric Integrated Resource Plan, a long-term plan to ensure the sustainability of our grid and to support our community's continued growth for years to come.

Men working in man hole
JEA team members working in a manhole in a Jacksonville neighborhood

Water and Sewer Systems

JEA’s Water System consists of 136 artesian wells that tap into the Floridan aquifer. Water is distributed through 38 water treatment plants and 5,079 miles of water lines.

Our Sewer System comprises a four-county network of 4,367 miles of collection lines and 1,596 pump stations and includes 11 wastewater treatment facilities. 

JEA is committed to improving the water quality of the St. Johns River. Our Reclaimed Water System supplies highly-treated water for irrigation. It reduces the amount of nitrogen released to the river because the treatment-enhanced wastewater isn’t put back into the river. Using reclaimed water for irrigation also reduces the demand on the potable water supply taken from the Floridan aquifer. JEA uses 561 miles of reclaimed water lines to distribute reclaimed water to some 25,446 reclaimed water customers.

Investor Relations

Transparency is a key value and a priority at JEA. We want to make our latest financial information readily available to our investors and to our customers. If you have questions or need information that you cannot find here, please contact us.
Learn About Investor Relations

Media Relations

JEA’s Media Relations team is available to help reporters and editors with inquiries and to arrange interviews with JEA leaders. Please call (904) 665-5500 or email media@jea.com.
View Past News Releases

Real Estate Services

JEA’s Real Estate Services team is in charge of all the public right of ways that JEA owns, which we use to bring you reliable electric, water and sewer service.
Learn About Real Estate Services

The Energy Authority

JEA is a founding member of The Energy Authority (TEA), which was created in 1997 to represent its member utilities in the sale and purchase of wholesale electricity. Today, TEA membership consists of more than 55 public power utilities across the country.
Learn More About TEA  

Explore Solutions and Save

Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.

Get Started at DoMoreWithJEA.com