Water and Wastewater Service Applications

This section will assist you in establishing new water or wastewater service with JEA. The term "new service" applies to property that is to be developed or redeveloped and will require active metered service.

New Service Connections

Prior to connecting to a JEA Water and Wastewater Main an application along with payment of fees must be received. Please pay with cash or check either in person or by mail:

JEA Water and Wastewater CC-1
21 W Church St.
Jacksonville, FL 32202


Special Estimate Request

Fire Hydrants

It is illegal to take water out of a fire hydrant for commercial purposes if there’s no fire hydrant meter on the hydrant. Your company can be caught and fined. We urge commercial companies – big and small – to use fire hydrant meters.
Learn more about our Fire Hydrant Meter Policy and apply for permit.

Sewer Locates


Multi Family

Reclaimed Water

Platted Subdivisions


The Future of Planning and Development

JEA is implementing a cloud-based solution for our water and wastewater planning and development team, eliminating paper plans while maintaining digital files for our records. 

Get Started with the New Tool