Understanding a High JEA Bill

Did you look at your utility bill this month and notice a significant change from last month? Does your bill seem higher than usual during this time of year?

It’s important to know when you have a bill spike, it's an indication that something in your home has changed, you have changed your habits, or weather has impacted your usage. A portion of the increase could also be related to your fuel charge, which adjusts each month based on the cost of the fuel JEA buys to generate electricity.

Understanding what can cause a high bill is the first step to diagnosing it.

Bill Pay Options & Other Assistance

JEA is here for you should you need a little extra help paying a higher-than-expected bill. We offer several flexible payment options and can point the way to utility payment assistance programs in our community.

Explore Payment Options

Explore Solutions and Save

Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.

Get Started at DoMoreWithJEA.com