- About
- 2021.02.17 JEA Announces New Leadership Team
- 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association
- 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer
- 2021.07.13 JEA Announces New COO and VP of Financial Services
- 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer
- 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services
- 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors
- 2021.09.30 Ricardo “Rick” Morales III Appointed to JEA Board of Directors
- 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community
- 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion
- 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit
- 2022.01.17 Statement on Holiday Road Sewer Overflow
- 2022.01.27 JEA Names Mark Stultz Vice President, Communications
- 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council
- 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture
- 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council
- 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season
- 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery
- 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies
- 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat
- 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing
- 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area
- 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place
- 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts
- 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian
- 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville
- 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction
- 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community
- 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida
- 2022.11.08 JEA Prepares for Subtropical Storm Nicole
- 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations
- 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition
- 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather
- 2022.12.24 JEA Offers Tips During Severe Cold Weather
- 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work
- Honors and Achievements
- Strategic Focus and Core Values
- Corporate Headquarters
- Community Impact
- Benefits of Public Utilities
- History
- Real Estate Services
- Letter from Managing Director and CEO
Benefits of Public Utilities

As your not-for-profit, community-owned utility, JEA is committed to providing you the most reliable service at the lowest possible cost in an environmentally friendly way. We do what’s best for this community and this community alone because this is our home.
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Why Publicly Owned Utilities Matter
- As an essential service, electricity and water must be reliably produced and delivered 24 hours a day, 365 days a year. Public utilities — also known as municipal utilities — are well suited to deliver these essential services, because the only reason they exist is to provide the service to the communities that own them — not to make profits for shareholders.
- Public power and water utilities are directly accountable to the people they serve through local elected or appointed officials. There are more than 2,000 community-owned electric utilities in the United States, serving more than 47 million people, or about 14 percent of the nation's electricity consumers. These utilities are operated by local governments to provide communities with reliable, responsive, not-for-profit electric, water and sewer service.
- Public utilities make significant capital investments in infrastructure improvements. Public utilities serve their communities’ best interests by ensuring efficient, reliable operations and facilities to deliver their vital services 24/7. This includes a commitment to build and maintain resilient utility infrastructure that can serve the public good for years and decades, and even withstand hurricanes and other threats.
JEA Delivers on the Public Utility Promise

- The American Public Power Association (APPA) has designated JEA as a Reliable Public Power Provider (RP3) at the Diamond level. RP3 is a sign of a utility’s dedication to operating an efficient, safe and reliable distribution system. JEA is one of 274 U.S. public power utilities (out of more than 2,000) to carry the designation.
- JEA is one of the only companies around that wants our customers to use less of our product. We host a variety of rebate programs for residential and business customers to encourage them to upgrade and save through energy- and water-efficiency gains.
- Because JEA’s roots run deep in this community – more than a century and counting -- we are committed to giving back to the place we call home by offering STEM educational programs to area youth, participating in volunteer opportunities, and directly supporting those in need. Our team members donated more than $330,000 to local charities in 2021.
- We also recognize that many in our community experience financial challenges. That’s why JEA offers a variety of flexible payment options and financial assistance tools, along with connections to community organizations that offer utility bill assistance programs.
- JEA regularly participates in public power lineworker rodeos at the state and national levels. These friendly competitions allow our electric crews to demonstrate their skill and knowledge and earn recognition from their public power peers. They also help our crews learn from each other and train for real-world restoration scenarios, which benefit us all.
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Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.
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About
JEA is located in Jacksonville, Florida, where we proudly serve an estimated 455,000 electric, 337,000 water and 261,000 sewer customers.
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Strategic Focus and Core Values
At JEA, our vision is to improve lives by accelerating innovation. Our mission is to provide the best service by becoming the center of our customers' energy and water experience.
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Community Impact
At JEA, community and service go hand in hand. Our employees volunteer their time and serve in several organizations throughout Jacksonville.