- About
- 2021.02.17 JEA Announces New Leadership Team
- 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association
- 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer
- 2021.07.13 JEA Announces New COO and VP of Financial Services
- 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer
- 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services
- 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors
- 2021.09.30 Ricardo “Rick” Morales III Appointed to JEA Board of Directors
- 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community
- 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion
- 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit
- 2022.01.17 Statement on Holiday Road Sewer Overflow
- 2022.01.27 JEA Names Mark Stultz Vice President, Communications
- 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council
- 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture
- 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council
- 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season
- 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery
- 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies
- History
- Real Estate Services
- Honors and Achievements
- Strategic Focus and Core Values
- Corporate Headquarters
- Community Impact
- Benefits of Public Utilities
Strategic Focus and Core Values

Our Strategic Areas of Focus
Earn
Customer Loyalty
- Ease of doing business
- Environmental stewardship
- Economic development
- Community engagement
- Stakeholder Relationships
- JEA Brand Management
Deliver
Business Excellence
- Affordable rates
- Sound financial decisions
- Integrated Resource Plan
- Resilient/reliable infrastructure
- Technology, tools & data
- New business opportunities
- Real estate portfolio
Develop an
Unbeatable Team
- Exceptional work culture
- Diversity, equity & inclusion
- Employee development
- Employee engagement
- Labor relations
- 'Work from Wherever' approach
- Long-term workforce planning
Our Core Values
>Safety
We put the physical and emotional wellbeing of people first, both at and away from the workplace.
>Respect
We treat others with courtesy and respect, seeking diverse perspectives and helping to bring out the best in everyone.
Ethical Behavior and Values
JEA's commitment to meeting the highest ethical standards in all we do is a reflection of our Core Values. We work to balance the needs of our employees, customers and other stakeholders with the overall good of our company and community. We are personally accountable and expect the very best from each other. Our customers or colleagues could suffer financial or physical harm resulting from unethical acts.
JEA Ethics Hotline
If you observe unethical behavior at JEA, please call the JEA Ethics Hotline at 1 (800) 805-3569. The hotline is available 24 hours a day, seven days a week and manned by an independent vendor. This ensure callers can be anonymous if that is their desire.
Gifts
Giving and receiving gifts in a business setting carries certain ethical implications of which we need to be aware. Soliciting, accepting or providing gifts could be a conflict of interest in the world of work.
When it comes to giving and receiving gifts, we are required to follow both the laws and regulations of our State, local and company polices. As found in the City of Jacksonville Ordinance Code, Sec. 602.701. - Prohibited receipt of gifts and payments:
Prohibited Gifts: No officer or JEA employee, or any other person on his or her behalf, shall knowingly accept, directly or indirectly, any one gift with a value greater than $100 or an accumulation of gifts in any one calendar year that exceeds $250 from any person or business entity that the officer or employee knows is:
- A lobbyist who lobbies the officer's or employee's agency;
- Any principal or employer of a lobbyist who lobbies the officer's or employee's agency;
- A vendor doing business with the officer's or employee's agency.
For purposes of the $250 annual accumulation of gifts, gifts of food and beverage not exceeding $25 on any given day shall not be included.
JEA employees may not accept business courtesies of any amount when there is an actual or perceived expectation that the donor may want something in return, may be attempting to gain an unfair advantage, or may be trying to influence an employee to do things that might violate laws.
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