Strategic Focus and Core Values
Our Strategic Areas of Focus
JEA is committed to improving lives and building community with the goal of being the best utility in the nation.
Develop an
unbeatable team
Because we know employees that are treated well will treat customers well.
Delivering
Business Excellence
Because we are serious about serving as good stewards of the resources our customers rely on.
Earning
customer loyalty
Because our customers count on us for delivering affordable, reliable services.
Our Core Values
>Safety
We put the physical and emotional wellbeing of people first, both at and away from work.
>Respect
We treat others with courtesy and respect, seeking diverse perspectives and helping to bring out the best in everyone.
Our Strategic Objectives
FOSTER AN EXCEPTIONAL WORK CULTURE
- Employee Engagement
- Diversity, Equity & Inclusion
DEEPEN CUSTOMER & COMMUNITY ENGAGEMENT
- Reasonable Rates
- Sound Business Decisions
- Economic Development
- Customer Solutions
- Stakeholder Relationships
- Environmental Stewardship
PLAN FOR THE FUTURE
- Employee Development
- Long-term Workforce Plan
- New Business Opportunities
- Integrated Resource Plan
- Resilient & Reliable Infrastructure
MAKE DOING BUSINESS WITH JEA EASY
- Technology, Tools & Data
- Governance & Policy Review
Download our Strategic Focus and Core Values document