Strategic Focus and Core Values

JEA Employees with JEA truc on the river in Downtown Jacksonville

Our Strategic Areas of Focus

JEA is committed to improving lives and building community with the goal of being the best utility in the nation.

Develop an

unbeatable team

Because we know employees that are treated well will treat customers well.

Delivering

Business Excellence

Because we are serious about serving as good stewards of the resources our customers rely on.

Earning

customer loyalty

Because our customers count on us for delivering affordable, reliable services.


Our Core Values

>Safety

We put the physical and emotional wellbeing of people first, both at and away from work.  

>Respect

We treat others with courtesy and respect, seeking diverse perspectives and helping to bring out the best in everyone.

>Integrity

We place the highest standard on ethics and personal responsibility, worthy of the trust our customers and colleagues place in us.


Our Strategic Objectives



FOSTER AN EXCEPTIONAL WORK CULTURE

  • Employee Engagement
  • Diversity, Equity & Inclusion

DEEPEN CUSTOMER & COMMUNITY ENGAGEMENT

  • Reasonable Rates
  • Sound Business Decisions
  • Economic Development
  • Customer Solutions
  • Stakeholder Relationships
  • Environmental Stewardship

PLAN FOR THE FUTURE

  • Employee Development
  • Long-term Workforce Plan
  • New Business Opportunities
  • Integrated Resource Plan
  • Resilient & Reliable Infrastructure

MAKE DOING BUSINESS WITH JEA EASY

  • Technology, Tools & Data
  • Governance & Policy Review

Explore Solutions and Save

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