- Electric Generation Byproducts
- Advanced Technology Meters
- 2021.02.17 JEA Announces New Leadership Team
- 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association
- 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer
- 2021.07.13 JEA Announces New COO and VP of Financial Services
- 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer
- 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services
- 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors
- 2021.09.30 Ricardo “Rick” Morales III Appointed to JEA Board of Directors
- 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community
- 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion
- 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit
- 2022.01.17 Statement on Holiday Road Sewer Overflow
- 2022.01.27 JEA Names Mark Stultz Vice President, Communications
- 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council
- 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture
- 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council
- 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season
- 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery
- 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies
- 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat
- 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing
- 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area
- 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place
- 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts
- 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian
- 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville
- 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction
- 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community
- 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida
- 2022.11.08 JEA Prepares for Subtropical Storm Nicole
- 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations
- 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition
- 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather
- 2022.12.24 JEA Offers Tips During Severe Cold Weather
- 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work
- 2023.03.06 JEA Receives Statewide Recognition for Safety
- 2023.03.07 New JEA HQ Customer Center to Open April 10
- 2023.04.06 JEA Lineworkers Earn Top Honors at International Lineman’s Rodeo
- 2023.04.25 Community Invited to May 25 Public Forum on Northeast Florida’s Energy Future
- 2023.05.01 JEA Receives Recognition for Commitment to Urban Tree Management
- 2023.05.18 JEA's Long-Range Clean Energy Plan Available to Public
- 2023.05.26 JEA Ready for 2023 Hurricane Season, Offers Tips to Help Customers Prepare
- 2023.06.05 Helen Materazzi Named JEA Vice President, Organizational Effectiveness
- Jacksonville Small Emerging Business and Supplier Diversity Program
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- Honors and Achievements
- Strategic Focus and Core Values
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- Letter from Managing Director and CEO
- Electric Systems
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- Tree Damage and Debris Removal
Tree Damage and Debris Removal
Ninety-nine percent of the power outages experienced by JEA customers during Hurricane Frances were caused by tree damage. These trees were growing too close to power lines. In some cases, fuses were blown when limbs brushed our power lines.
So, what happens when trees fall during a storm and damage lines and property?
- JEA is responsible for removing downed electric lines caused by tree damage on your property. Please call (904) 665-6000 to report downed electric lines.
- Your cable and/or phone service provider is responsible for the removal of cable or phone lines caused by tree damage.
- The homeowner is responsible for removing downed trees on private property, including the removal of trees leaning on the house, garage or other structures. If there is damage where the electric wires attach to the house, the homeowner must also hire an electrician to make repairs before we can restore power to your house.
- The City of Jacksonville Department of Public Works is responsible for clearing any downed trees in the roadways. Please contact (904) 630-CITY to report any roads blocked by fallen debris.
- JEA will clear from the lines only that section of a tree or limb that prevents a crew from repairing the JEA wires. Likewise, JEA will not remove limbs or trees from wires that are not JEA's, which includes phone and cable TV wires. Additionally, JEA
will not remove any limb or any part of a tree that is on a structure or building.
JEA makes a continual effort to limit potential damage to power lines from trees with our routine tree maintenance plan. We hire professional trimming contractors who use proper arboricultural pruning methods to keep the tree growth within acceptable limits. This is done under the close direction of JEA's foresters and certified arborists. Learn About JEA’s Tree Trimming Policy
Protect Your Trees
Have an arborist assess the status of the trees' health and consider the location and mature height of a tree before planting it. Also, make sure there is adequate clearance for the tree to grow and not interfere with utility lines and equipment. For example, if the mature height of a tree or bush is greater than 15 feet, do not plant it beneath electric lines. Learn more at treesaregood.com.
Questions regarding JEA's tree damage and debris removal process, or about how to protect your trees? JEA's arborists and professional foresters are here for you.
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Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.
Who is responsible for repairs after a storm? If you have damage where the electric wires attach to your house, you must get a licensed electrician to make repairs before we can restore power.
Power Restoration Process
Once the height of the storm passes and weather reports indicate it is safe, JEA immediately enters the restoration phase of our emergency operations. Our “Restoration 1-2-3” process is designed to assess and repair our facilities and restore power across our 900-square-mile service territory as quickly and safely as possible.