- Engineering and Construction
- Connect Water or Sewer Service
- Stages of a Project
- JEA Capacity Fee Prepayment Program
- Request an As-Built Drawing
- Water and Wastewater Standards
- Five Year Capital Expenditures
- Call Before You Dig
- Service Availability Form
- Meter Search
- JEA Facilities Standards
- Community-Initiated Projects
Call Before You Dig
Are you are planning to do some landscaping or other construction on your property? Florida law requires you to call 811 before you dig whether you are planning to do it yourself or hire a professional. Even small projects like planting trees and shrubs require a call.
Call 811 Prior to Digging
Digging without calling can disrupt service to an entire neighborhood, hurt you and those around you and potentially result in fines and costly repairs. Erosion or root structure growth can shift the location of your utility lines. The depth of utility lines varies and there may be multiple utility lines in a common area. Calling 811 before every digging job helps prevent any undesired consequences.
Scroll down to learn about the various colors used to mark underground utilities.
JEA Will Mark Your Utility Lines for Free
Tell the operator where you're planning to dig and what type of work you will be doing. 811 will notify your local utility company about your intent. In a few days, a JEA representative will come to your home or business to mark the approximate location of any underground lines, pipes and cables so that you can begin your project knowing what's down there. Plan ahead – it takes about three or four days to get a crew to your home.
American Public Works Association Uniform Color Codes for Temporary Marking of Underground Utilities
- Red: electric power lines, cables, conduit, and lighting cables
- Orange: telecommunication, alarm or signal lines, cables, or conduit
- Yellow: natural gas, oil, steam, petroleum, or other gaseous or flammable material
- Green: sewers and drain lines
- Blue: drinking water
- Purple: reclaimed water, irrigation, and slurry lines
- Pink: temporary survey markings, unknown/unidentified facilities
- White: proposed excavation limits or route
The Future of Planning and Development
JEA is implementing a cloud-based solution for our water and wastewater planning and development team, eliminating paper plans while maintaining digital files for our records.