- My Account
- Add, Move, or Stop Service
- Collections, Disconnections, and Unauthorized Utility Use
Protecting You and Your Information
JEA is committed to protecting your personal information. We're also committed to providing you with resources to help you recognize scams and other fraudulent activities.
Occasionally, scam artists will pretend to be JEA employees in order to take advantage of unsuspecting customers. Know what to look for by reviewing the most common types of scams.
What’s the worst that could happen if someone hacks into your JEA online account?
What energy-saving products should you be wary of?
Storm Preparation Tip
Make sure your JEA account information is up to date so we can reach you with power restoration updates.