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Water Outages and Advisories

Current Water Outages

There are currently no wide spread outages to report. Please call (904) 665-6000 for the most up-to-date information.


Current Boil Water Advisories (BWA)

Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA

  • None

Recent Lifted Boil Water Advisories

  • 2/7/2020 at 11:00 a.m. - BWA Lifted 2/10/20 8:30 a.m.
    1827 North Pearl St - The Cookbook Restaurant
    1831 North Pearl St - Auntie Peaches
    1837 North Pearl St - Foxy Lady Cafe & Catering

  • 2/03/2020 at 1:30 p.m. - BWA Lifted 2/6/2020 at 9:48 a.m.
    7840 Burma Rd.  - Joseph Stilwell Military Academy of Leadership

  • 1/28/2020 at 10 a.m. - BWA Lifted 1/30/2020 at 9:13 a.m.
    10901 Burnt Mill Rd - Heritage Deerwood Condos

BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 

Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

Storm Preparation Tip

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Related Links

  • Constituents

    Since your water comes from the pristine Floridan aquifer, most of the elements found in it occur naturally. However, we do add a little chlorine to the water to keep it clean as it travels through pipes on the way to your faucet.

  • Safety

    JEA’s water quality meets standards demanded by federal and state regulatory agencies - it is safe to drink. Every year, we collect and test over 45,000 samples throughout our service territory for over 100 bacteriological and chemical components to ensure compliance.

  • Water Quality Reports

    The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.