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Water Outages and Advisories

Current Water Outages


 There are currently no wide spread outages to report. For the most up-to-date information, Please call (904) 665-6000.  


Current Boil Water Advisories (BWA)


Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA

  • None


Recently Lifted Boil Water Advisories

  • 6/11/2021 at 11:00 AM - BWA Lifted 6/13/2021 at 7:18 AM
    600 N Main St - First Baptist Church School

  • 6/9/2021 at 3:00 PM - BWA Lifted 6/12/2021 at 7:38 AM
    701 N Ocean St - Cathedral Terrace

  • 6/6/2021 at 3:00 AM - BWA Lifted 6/8/2021 at 9:10 AM
    Ortega Village Apartment complex
    4804-4965 Ortega Hills Dr
    5005 Greenway Dr 4
    803-5042 Homecrest Cir 4
    803-4835 Manville Cir
    7112-7149 Railey Cir

  • 6/5/2021 at 11:00 AM - BWA Lifted 6/7/2021 at 7:30 AM
    50 N Laura St - Bank of America

  • 5/27/2021 at 5:00 PM - BWA Lifted 5/30/2021 at 7:00 AM
    Wallace Enterprises Learning – 7442 Gainesville Ave

  • 5/25/2021 at 10:00 AM - BWA Lifted 5/27/2021 at 8:50 AM
    14701 BARTRAM PARK BLVD. CARLYLE @ BARTRAM PARK

  • 05/25/2021 at 3:00 AM - BWA Lifted 5/27/2021 at 8:50 AM
    1001 N Main St – Hola Mexican Restaurant 

  • 05/24/2021 at 10:00 PM - BWA Lifted 5/27/2021 at 8:50 AM
    2905 Philips Hwy – Momo’s Restaurant 
    2854 Philips Hwy – Citgo Gas Station

BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 

Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

Related Links

  • Constituents

    Since your water comes from the pristine Floridan aquifer, most of the elements found in it occur naturally. However, we do add a little chlorine to the water to keep it clean as it travels through pipes on the way to your faucet.

  • Safety

    JEA’s water quality meets standards demanded by federal and state regulatory agencies - it is safe to drink. Every year, we collect and test over 45,000 samples throughout our service territory for over 100 bacteriological and chemical components to ensure compliance.

  • Water Quality Reports

    The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.