Water Outages and Advisories

Current Water Outages

There are currently no wide spread outages to report. For the most up-to-date information, please call (904) 665-6000.  


Current Boil Water Advisories (BWA)


Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA
 

  • None

See below for a list of recently lifted boil water advisories.

Recently Lifted Boil Water Advisories

  • 2/7/2021 at 10:40 AM - LIFTED 2/9/2021 at 9:08 AM
    8720 Baymeadows Rd – Red Lobster
    8730 Baymeadows Rd – BBVA Bank 


  • 2/2/21 at 10:51 - LIFTED 2/4/2021 at 9:13 AM
    Speedway Gas Station - 12245 San Jose Blvd 
  • 1/31/21 at 8:00 AM - LIFTED 2/2/2021 at 8:50 AM

    NEW SPIRIT CHUCH - 4511 SOUTEL
    THE MASTERS TOUCH MINISTRY AND FARM SHARE - 4510 SOUTEL
    ALFONSO WEST MORTUARY - 4409 SOUTEL
    ELECTRIC SUBSTATION - 4205 SOUTEL
    PRIME FOOD STORE CONVIENCE STORE - 3701 SOUTEL
    CHRISTINE COVE APT COMLEX - 3730 SOUTEL
    SOUTEL ESTATES NEIGHBORHOOD
    VICTORIA LANDING NEIGHBORHOOD


  • 1/29/21 at 11:45 PM - LIFTED 2/1/2021 at 8:20 AM

    8775 Old Kings Road - Trio Lounge and Winn Dixie


  • 1/29/2021 at 6:49 AM - LIFTED 1/31/2021 at 7:18 AM

    Jacksonville Heights Community
    Gregory West Apartments 
    Family Dollar - 4210 Old Middleburg Rd N
    Circle K - 4152 Old Middleburg Rd N
    Gregory Drive Elementary School
    Westin Community
    Foxwood Community
    Springtree/Springpointe Community
    God’s Prophetic Outreach - 3920 Old Middleburg Rd N
    TJ’s Small Appliances - 3740 Bramble Rd
    Harvest Ministries Jax Campus - 2550 Fouraker Rd
    Greater Church of God by Faith - 2434 Old Middleburg Rd N


  • 1/28/2021 at 7:50 AM - LIFTED 1/30/21 at 7:53 AM 
    4085 University Blvd S - Jax Center for Clinical Research 
    4123 University Blvd S - Rhumetology Dr. office                          
                                           Family Allergy and Asthma 
                                           Millenium Physician Center Gastroenterology Assoc. 
    3930 University Blvd S - Christian Heritage Academy                                     
                                           Church of the Nazarene 
    3900-1 University Blvd S - Ashchi Heart and Vascular Center 
    3900-2 University Blvd S - Agape Family Health 
    3830 University Blvd S - La Esperanza Apt



BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 

Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

Storm Preparation Tip

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