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Water Outages and Advisories
Current Water Outages
There are currently no wide spread outages to report. For the most up-to-date information, please call (904) 665-6000.
Current Boil Water Advisories (BWA)
Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA
None
See below for a list of recently lifted boil water advisories.
Recently Lifted Boil Water Advisories
2/7/2021 at 10:40 AM - LIFTED 2/9/2021 at 9:08 AM
8720 Baymeadows Rd – Red Lobster
8730 Baymeadows Rd – BBVA Bank- 2/2/21 at 10:51 - LIFTED 2/4/2021 at 9:13 AM
Speedway Gas Station - 12245 San Jose Blvd
- 1/31/21 at 8:00 AM - LIFTED 2/2/2021 at 8:50 AM
NEW SPIRIT CHUCH - 4511 SOUTEL
THE MASTERS TOUCH MINISTRY AND FARM SHARE - 4510 SOUTEL
ALFONSO WEST MORTUARY - 4409 SOUTEL
ELECTRIC SUBSTATION - 4205 SOUTEL
PRIME FOOD STORE CONVIENCE STORE - 3701 SOUTEL
CHRISTINE COVE APT COMLEX - 3730 SOUTEL
SOUTEL ESTATES NEIGHBORHOOD
VICTORIA LANDING NEIGHBORHOOD - 1/29/21 at 11:45 PM - LIFTED 2/1/2021 at 8:20 AM
8775 Old Kings Road - Trio Lounge and Winn Dixie
- 1/29/2021 at 6:49 AM - LIFTED 1/31/2021 at 7:18 AM
Jacksonville Heights Community
Gregory West Apartments
Family Dollar - 4210 Old Middleburg Rd N
Circle K - 4152 Old Middleburg Rd N
Gregory Drive Elementary School
Westin Community
Foxwood Community
Springtree/Springpointe Community
God’s Prophetic Outreach - 3920 Old Middleburg Rd N
TJ’s Small Appliances - 3740 Bramble Rd
Harvest Ministries Jax Campus - 2550 Fouraker Rd
Greater Church of God by Faith - 2434 Old Middleburg Rd N - 1/28/2021 at 7:50 AM - LIFTED 1/30/21 at 7:53 AM
4085 University Blvd S - Jax Center for Clinical Research
4123 University Blvd S - Rhumetology Dr. office
Family Allergy and Asthma
Millenium Physician Center Gastroenterology Assoc.
3930 University Blvd S - Christian Heritage Academy
Church of the Nazarene
3900-1 University Blvd S - Ashchi Heart and Vascular Center
3900-2 University Blvd S - Agape Family Health
3830 University Blvd S - La Esperanza Apt
BWA Causes and Recommendations
A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:
- A water main break, repair, or system maintenance
- Damage to water lines or systems due to a storm or hurricane or other event
- An electrical power outage to a water plant or facility
Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and
possible sediments from the lines.
Read Our Recommendations for BWAs
Sewer/Wastewater Environmental Cautions and Advisory Notices
View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories
Storm Preparation Tip
Make sure your JEA account information is up to date so we can reach you with power restoration updates.
Related Links
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Constituents
Since your water comes from the pristine Floridan aquifer, most of the elements found in it occur naturally. However, we do add a little chlorine to the water to keep it clean as it travels through pipes on the way to your faucet.
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Safety
JEA’s water quality meets standards demanded by federal and state regulatory agencies - it is safe to drink. Every year, we collect and test over 45,000 samples throughout our service territory for over 100 bacteriological and chemical components to ensure compliance.
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Water Quality Reports
The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.