Online Bill Payment
Pay your bill now, or schedule your payment for a date in the future.
Be in the Know
Choose from a variety of alerts that can help you monitor your usage and pay your bill on time.
Get Started
Our simple online tools make it easy to cross one thing off your moving checklist.
Outage Tools
We’ll keep you in the know of where outages are happening, and when they’ll be restored.
Explore Payment Options Built to Fit Your Needs
JEA has bill pay solutions and utility payment assistance for families and individuals struggling financially. Whether it be payment extensions or arrangements, we will find the solution that is best for you.
Higher Than Usual Bill?
Many factors can affect your bill, including hot outdoor temperatures and being at home more. It doesn’t have to have a large impact on your bill, though. You have the power to control your bill, and we’re here to help.
News from JEA
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Rebates For Your Home
JEA offers rebates on home upgrades that help save you money over time through lower utility costs.
Upgrade and Save
Focus on Fuel Charges
At JEA, we strive to be transparent on how we price the utility services you depend on. Read more about how fuel charges affect your overall bill.
Learn More
$500 eBill Giveaway
JEA customers who enroll in eBill will be entered into a drawing for a chance to win a $500 gift card.
Learn More
Scammers Never Quit
Learn how to avoid becoming a victim of phone and other common scams targeting utility customers.
Recognize Signs of a Scam
Make Your Business More Energy Efficient
JEA’s new Business Energy Advisor can help you save time, money and energy.
Visit the Business Energy Advisor
Supply Chain Resource Hub
Learn how JEA is taking a proactive approach to meet ongoing supply chain challenges.
Visit our Supply Chain Resource Hub
Impacting Our Community For Good
JEA team members improve lives and build community by volunteering their time to support local nonprofits and lead educational programs.
See Our Team in Action
Empowering Tomorrow’s STEM Leaders
Find free educational resources and programs to inspire young minds to meaningful careers.
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One of America’s Best Employers
Find a rewarding career by becoming a JEA team member and help us create a bright future for Northeast Florida.
Explore Our Career Opportunities