Electric Outage Map
Send a text to report an outage. Register for outage reporting by texting “REG” to 69532. Once registered, text “OUT” to 69532 to report an outage. You will then receive updates on the restoration
Water and Sewer Advisories
Pollution events that occur within the JEA service territory and may have impacted the environment will be posted for public information. Did you receive a notice about a water outage or boil water advisory in your area?
Breaking Down Your Bill
Confused about some of the fees, taxes, and terms on your bill? Our interactive tool goes page-by-page, line-by-line, to explain what it all means.
Higher Than Usual Bill?
"Going green" means using less energy and water each month and reducing your overall carbon footprint. Sometimes, though, when you think you've lowered your usage, your bill does not reflect the savings. If your bill seems higher than usual, we can help.
Understand Your Bill
What costs so much? What is that extra fee? We'll answer all of those questions. Plus, we'll give you tips on how to save money and use less energy and water.
We're always working to improve our service and reliability.Find a Project
The next JEA Board Meeting will be held on Tuesday, November 28, 2017.View Past Meetings
Helping to Rebuild Puerto Rico
JEA crews traveled to Puerto Rico to provide mutual aid to help rebuild the island’s electric infrastructure.Track Their Progress