JEA Lifts Boil Water Advisory for Sandalwood Area


JACKSONVILLE — JEA lifted the precautionary Boil Water Advisory at 7:30 a.m. Sunday for the Sandalwood area, two days after detecting E. coli in a sample collected from wells on Saints Road, near its Oakridge Water Treatment Plant. JEA completed two days of testing that produced clear results.

JEA recommends that customers in the impacted area flush lines for three minutes.

The precautionary Boil Water Advisory began on Aug. 26, impacting an area in the Southside that includes more than 19,500 JEA customers.

The positive E. coli sample was collected before being treated at the plant and was not found in the distribution system. JEA closed the Oakridge Water Treatment Plant after confirming the E. coli results on the morning of Aug. 26. During a two-day period, crews sampled water from the wells and distribution system.

Residents in the impacted area may visit for more information.

JEA is complying with all the state Department of Environmental Protection reporting requirements.

About JEA

JEA is a not-for-profit, community-owned utility located in Jacksonville, Florida, proudly serving an estimated 496,000 electric, 374,000 water, 295,000 sewer and 20,000 reclaimed water customers. JEA is not owned by investors. It was created by the City of Jacksonville to serve those who live in Jacksonville and in the surrounding communities. The sole purpose of JEA’s business is to ensure the electric, water and sewer demands of its customers are met, both today and for generations to come with the goal to provide reliable services at the best value to our customers while ensuring our precious natural resources are protected.

Media Contact

Karen McAllister, APR
JEA Media Relations | (904) 665-5500


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