Water Outages and Advisories

Water Outages and Boil Water Advisories

Click here to learn more about water outages and what to do during a Boil Water Advisory.

Current Water Outages  

  • None

Current Boil Water Advisories

  • Unplanned BWA - 6/11/24 @ 7:00 PM
    Wawa - 1331 University Blvd N

Recently Lifted Boil Water Advisories

  • Planned BWA 5/29/24 @ 9:00 PM - BWA Lifted 5/31/24 @ 9:08 AM
    All homes on:
    Ashmore Green Dr
    Ashmore Green Dr N
    Ashmore Green Dr S
    Barnsbury Ct
    Blue Ridge Dr
    Swinton Ct
    Wildwood Creek Ln

  • Unplanned BWA 5/21/24 @ 11:00 PM - BWA Lifted 5/24/24 @ 8:45 AM
    Best Bet Regency – 201 Monument Rd McDonalds – 9841
    Atlantic Blvd Culvers – 101 Monument Rd
    Me Gusta Full Grill – 77 Monument Rd
    JFRD F.S. – 30 -  9735 1st Federal Dr
    Regency Wood Dr Condo Complex – 397 Regency Wood Dr
    9855 Regency Square Apartments
    PNC Bank – 299 Monument Rd
    Tom Bush Collision Center – 9750 Regency Sq Blvd
    Remodeling Outlet – 127 Monument Rd.
    Regency Liquors – 77 M0nument Rd
    Car Spa – 9715 Atlantic Blvd
    Havertys Furniture – 9735 Atlantic Blvd 
    Auto Zone – 9805 Atlantic Blvd
    Regency Square Branch Library – 9900 Regency Sq Blvd

  • Planned BWA 5/21/24 @ 10:00AM - BWA Lifted 5/23/24 @ 9:14 AM
    54 Magnolia Apartments - 9800 Touchton Road

BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

A mandatory boil water advisory is issued when sample testing has confirmed the presence of microorganisms in the water supply that can cause illness.

Regardless of the type of boil water advisory issued, customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking during the advisory period. After precautionary BWAs triggered by water outages, main breaks or repairs, it is also recommended that customers flush water lines for three minutes after water returns to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 

Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

Storm Preparation Tip

Make sure your JEA account information is up to date so we can reach you with power restoration updates.

Verify Your Info Now