JEA Ambassadors: Engaging and Educating Our Community

JEA employee Ambassadors spend thousands of hours each year in the community educating our customers about conservation, safety and the various products and services JEA offers to customers; including solutions to help track their usage, pay their bill and how best to communicate with JEA.

JEA employee and girl scout tour

Engage With Our Ambassadors 

To have the JEA Ambassadors participate in your event, please follow one of the links below:

Community Events 

Includes, but not limited to, Bi-Annual Home & Patio Shows, the Southern Women’s Show, the Black Expo, World of Nations, Earth Day, church, school and smaller community events
Community Event Participation Request Form

Speaking Invitations

Churches, schools, civic groups, and home owners associations may request our JEA Ambassadors to speak about energy and water conservation, utility safety, environmental topics and more.
Speaker Request Form

Energy and Water Plant Tours

Several of our energy and water plants are available for tours.
Tour Request Form

Ongoing Ambassador Events

JEA Ambassadors also engage with the community through ongoing partnerships with area non-profits and agencies. These partnerships allow employees to develop a closer relationship with our customers and community.

  • United Way Real Sense and Junior Achievement: Employees offer financial literacy information to adults and youth.  
  • Power Pals: Our Ambassador instructors teach electric and water safety to first and second graders through select elementary school partnerships.

Ambassador Spotlight of the Month

JEA Ambassador of the MonthPhilip Williams currently works as a utilities pipefitter crew leader at JEA's Pearl Street location. He's been employed by JEA for 13 years.

When asked about his favorite ambassador event, Phillip undoubtedly chose Power Pals. “I love kids,” he said. “Getting to Interact with them and teach them things about JEA is interesting and fun.” Philip says that when he returns for a second session of Power Pals and the students run up to him, call him by name, and start talking about what they learned the last time, he knows he’s making an impact.

“I think the Ambassador Program serves an important role in the Jacksonville community,” Philip said. He believes that as an ambassador, he can interact with customers and really show them what JEA is all about. “It shows them that we are just like they are and have all the same concerns and interests they do," he told us. 

He feels that the interaction with the community is the best part of being an ambassador, and he would encourage his colleagues to consider participating too. “I think you’d be hard pressed to find anyone who wouldn’t want to be a part of it after being exposed to the program,” Philip said.

Whether it’s through programs like Math Counts tutoring, or the World of Nations event, Philip believes that he can best motivate others to be a part by showing them how much fun he has as an ambassador. “I hope the joy I experience from participation is contagious,” he says.