Event and Expo Participation

JEA participates in community events throughout the city, to speak with customers about products and services we offer or to simply answer questions they may have about their account.

To request JEA to come to your community event, please complete and submit the form below:

Event Request Information


Note: Certain dates may be unavailable due to holidays. Please do not choose a date any sooner than two weeks out from the date of this form being submitted.


*Age Group of Attendees:

*Items Organization Will Provide:

 *JEA Should Bring:


Program Guidelines

Eligibility Requirements
The JEA Ambassador Advisory Committee will consider projects submitted by any organization, school, group, agency, church, homeowner’s association, etc., that meet the following criteria:

• Received a minimum of 2 weeks prior to the date of the event (Exceptions can be made at the discretion of the Ambassador Advisory Committee).
• The event or activity must allow for Ambassadors to engage, educate, or provide information to JEA customers
• Must be within JEA service territory or a location where JEA customers will be or could potentially attend
• Certain events or activities must have a minimum number of attendees, for it to be worthwhile for JEA team members, who are taking time away from normal work responsibilities (i.e., Facility Tours must have a minimum of 5 attendees)

Cancellation Policy
JEA is committed to serving our customers and the community and will do our best to fulfill scheduled activities. However, it may be necessary to postpone or cancel said activities due to circumstances beyond the Company’s control. JEA reserves the right to cancel events for reasons they deem necessary, including but not limited to:

• Work related demands
• Inclement weather
• Natural disaster
• Fire
• Destruction
• War
• Governmental order
• Quarantine
• Administrative evacuation (i.e., bomb threats)
• Safety concerns (for employees or others)
• Any other forces or events outside of the Company’s control

Application Process
Request forms will be received and initially reviewed by the Community Engagement Coordinator. If they meet the basic criteria, they will then be forwarded to the JEA Employee Ambassador Advisory Committee for further review. All applicants will be notified of the acceptance/declination of their request within 2 - 4 days of being reviewed.

JEA reserves the right to decline any requests that the JEA Employee Ambassador Advisory Committee feels is unsafe, offensive or does not agree with the Mission, Values and Goals of JEA. As well as any organization that discriminates based on race, color, sex, religion, national origin, age, disability or veteran status or any organization that conducts itself in an unethical, illegal, or immoral manner.



* used for notes and required fields

Explore Solutions and Save

Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.

Get Started at DoMoreWithJEA.com