- Advanced Technology Meters
- Electric Generation Byproducts
- Plant Vogtle
- Awards Meeting Agendas and Minutes
- Bid Forms
- Bid Results
- Formal Procurement Opportunities
- Jacksonville Small Emerging Business Program
- Look Up an Invoice
- Requests for Information
- Local Discharge Limits
- National Pretreatment Program Regulations
- Pretreatment Program Compliance Forms
- Pretreatment Program, Permits, Surveys and Applications
- Commercial Reclaimed Water
- Reclaimed Water
- Sanitary Sewer Overflows
- Sanitary Sewer Smoke Testing
- St. Johns River
- Wastewater Treatment Byproducts
- Wastewater Treatment Process
- What Not to Flush
- Fire Hydrants as an Accessible Water Source
- Frequent Water Questions
- Purified Water
- Water Facilities
- By the Numbers
- Corporate Headquarters
- Government Relations
- Honors and Achievements
- Vision, Mission and Values
JEA Ambassadors: Engaging and Educating Our Community
JEA employee Ambassadors spend thousands of hours each year in the community educating our customers about conservation, safety and the various products and services JEA offers to customers; including solutions to help track their usage, pay their bill and how best to communicate with JEA.
Engage With Our Ambassadors
To have the JEA Ambassadors participate in your event, please follow one of the links below:
Includes, but not limited to, Bi-Annual Home & Patio Shows, the Southern Women’s Show, the Black Expo, World of Nations, Earth Day, church, school and smaller community events
Community Event Participation Request Form
Churches, schools, civic groups, and home owners associations may request our JEA Ambassadors to speak about energy and water conservation, utility safety, environmental topics and more.
Speaker Request Form
Energy and Water Plant Tours
Several of our energy and water plants are available for tours.
Tour Request Form
Ongoing Ambassador Events
JEA Ambassadors also engage with the community through ongoing partnerships with area non-profits and agencies. These partnerships allow employees to develop a closer relationship with our customers and community.
- United Way Real Sense and Junior Achievement: Employees offer financial literacy information to adults and youth.
- Power Pals: Our Ambassador instructors teach electric and water safety to first and second graders through select elementary school partnerships.
Ambassador Spotlight of the Month
Elizabeth Paulson, Manager of Customer Assistance Programs, recently celebrated her fifth anniversary with JEA. She has been a JEA Ambassador since the program’s inception in 2014. Interacting with and making a difference in the lives of members of the community is the driving force for Elizabeth’s enthusiasm over the program.
“I believe the JEA Ambassador, Volunteer and Customer Assistance Programs act as a 3-legged stool – each part supports the other and makes JEA’s Community Impact much more valuable,” she says. One of her favorite Ambassador activities has been working with Junior Achievement. Through this program JEA Ambassadors have the opportunity to teach girls about money, careers and how to start a business. Elizabeth says, “I’ve found that when I teach, I learn.”
As far as encouraging others to get involved in the Ambassador program, Elizabeth feels there’s no better time in JEA’s history to give back to our community. “Being a JEA Ambassador builds interpersonal skills, stretches your comfort level and reminds you not to take yourself so seriously,” she says. It’s a challenge she extends to all employees.