JEA Ambassadors: Engaging and Educating Our Community

JEA employee Ambassadors spend thousands of hours each year in the community educating our customers about conservation, safety and the various products and services JEA offers to customers; including solutions to help track their usage, pay their bill and how best to communicate with JEA.

JEA employee and girl scout tour

Engage With Our Ambassadors 

To have the JEA Ambassadors participate in your event, please follow one of the links below:

Community Events 

Includes, but not limited to, Bi-Annual Home & Patio Shows, the Southern Women’s Show, the Black Expo, World of Nations, Earth Day, church, school and smaller community events
Community Event Participation Request Form

Speaking Invitations

Churches, schools, civic groups, and home owners associations may request our JEA Ambassadors to speak about energy and water conservation, utility safety, environmental topics and more.
Speaker Request Form

Energy and Water Plant Tours

Several of our energy and water plants are available for tours.
Tour Request Form

Ongoing Ambassador Events

JEA Ambassadors also engage with the community through ongoing partnerships with area non-profits and agencies. These partnerships allow employees to develop a closer relationship with our customers and community.

  • United Way Real Sense and Junior Achievement: Employees offer financial literacy information to adults and youth.  
  • Power Pals: Our Ambassador instructors teach electric and water safety to first and second graders through select elementary school partnerships.

Ambassador Spotlight of the Month

Community Ambassador of the Month

For more than two decades, Patrice Adams has been employed by JEA. She is currently a billing support specialist. She has been actively involved in the Ambassador Program for the past three years.

She became part of the program at the prompting of some of her coworkers that were already involved.
“After hearing them share their experiences, I decided to give it a try,” Patrice says, “and I fell in love with it.”

Her favorite ambassador events are the ones that allow her to engage with the customers and respond to their questions about JEA. In fact, she has actually found those events to be mutually informative. “When there is a team effort, I’ve found that we as employees can learn from the customers as much as we educate them,” she says.

Her most memorable ambassador experience was her first one, where she was nervous and didn’t know what to expect. She didn’t know how she would be received by the public, but instead found them to be very warm and inviting. “The community really embraced us,” she recalls. After that, she was hooked.

“Being a part of the Ambassador Program gives me an opportunity to learn new things,” Patrice says. She especially enjoys being able to see JEA in a different light — through the eyes of the customers and other employees. “If you want to grow in other areas, outside of your own department,” she says, “this is a great opportunity for you to expand your knowledge and experience.”