JEA Ambassadors: Engaging and Educating Our Community

JEA team member Ambassadors spend thousands of hours each year in the community, educating our customers about conservation, safety and the various products and services JEA offers to customers; including solutions to help track their usage, pay their bill and how best to communicate with JEA.

JEA employee and girl scout tour

Engage With Our Ambassadors 

To have the JEA Ambassadors participate in your event, please follow one of the links below:

Community Events 

Includes, but not limited to, Bi-Annual Home & Patio Shows, the Southern Women’s Show, the Black Expo, World of Nations, Earth Day, church, school and smaller community events
Community Event Participation Request Form

Speaking Invitations

Houses of worship, schools, civic groups, and homeowner associations may request our JEA Ambassadors to speak about energy and water conservation, utility safety, environmental topics and more.
Speaker Request Form

Energy and Water Plant Tours

Several of our energy and water plants are available for tours.
Tour Request Form

Ongoing Ambassador Events

JEA Ambassadors also engage with the community through ongoing partnerships with area nonprofits and agencies. These partnerships allow JEA team members to develop a closer relationship with our customers and community.

  • United Way Real Sense and Junior Achievement: Our team members offer financial literacy information to adults and youth.  
  • Power Pals: Our Ambassador instructors teach electric and water safety to first and second graders through select elementary school partnerships.

Ambassador Spotlight of the Month (May 2021)

JEA Ambassador of the Month

Charlotte Jones says she has never met a stranger. So the prospect of reaching people in the community with information about JEA was exciting to her. She’s been actively involved in the ambassador program for four years of her 10-year career at JEA.

Charlotte has always been customer-focused, having worked as a residential and commercial call center representative before moving into Purchasing and Procurement at JEA. Now, as an account executive, being an ambassador allows her to further network with the businesses she serves. But it is the opportunity to educate people from all over the city about conservation and ways to save on their utility bill that energizes her, because it makes a difference in their lives.

“Making an impact in the community through the ambassador program enriches all of us,” she says. “Serving the people in our area is an honor, and participating as an ambassador provides JEA staff with an opportunity to show the wonderful relationship between JEA and the community and how well we work together.”

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