JEA Ambassadors: Engaging and Educating Our Community

JEA team member Ambassadors spend thousands of hours each year in the community, educating our customers about conservation, safety and the various products and services JEA offers to customers; including solutions to help track their usage, pay their bill and how best to communicate with JEA.

Engage With Our Ambassadors 

To have the JEA Ambassadors participate in your event, please follow one of the links below:

Community Events 

Includes, but not limited to, Bi-Annual Home & Patio Shows, the Southern Women’s Show, the Black Expo, World of Nations, Earth Day, church, school and smaller community events
Community Event Participation Request Form

Speaking Invitations

Houses of worship, schools, civic groups, and homeowner associations may request our JEA Ambassadors to speak about energy and water conservation, utility safety, environmental topics and more.
Speaker Request Form

Energy and Water Plant Tours

Several of our energy and water plants are available for tours.
Tour Request Form

Ongoing Ambassador Events

JEA Ambassadors also engage with the community through ongoing partnerships with area nonprofits and agencies. These partnerships allow JEA team members to develop a closer relationship with our customers and community.

• United Way Real Sense and Junior Achievement: Our team members offer financial literacy information to adults and youth.  
• Power Pals: Our Ambassador instructors teach electric and water safety to first and second graders through select elementary school partnerships.

Ambassador Spotlight of the Month (June 2023)

As a utility field investigator, Florence Bent is tasked with locating, investigating and documenting cases of meter tampering and theft of services, among her many other duties. Her sleuthing duties often require her to work with local law enforcement agencies, city officials and her JEA colleagues to keep bad actors from unauthorized access to our electric, water and wastewater services. 

It’s a tough job, to be sure, but Florence relies on her 22 years of JEA service as a meter reader, meter specialist trainee and now, field investigator, to ensure that JEA continues to provide reliable and affordable services to the First Coast.

But when she’s not doing her investigative work, you can find Florence involved in any number of ambassador program activities designed to educate our customers about conservation, safety and the various products and services JEA offers to customers, including solutions to help track their usage, pay their bills and communicate with us.

“I’ve been actively involved in the ambassador program for about 10 years,” Florence said. “The most important thing for me is seeing the smiles and the joy on the faces of the kids and elderly customers that we engage with at schools, food drives and other events. I would really encourage anyone interested in connecting with our communities to get involved.”

You can request JEA Ambassadors or your group’s next community event. Simply complete the form at our Event and Expo Participation page and a JEA team member will contact you about your request.