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- 2021.02.17 JEA Announces New Leadership Team
- 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association
- 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer
- 2021.07.13 JEA Announces New COO and VP of Financial Services
- 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer
- 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services
- 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors
- 2021.09.30 Ricardo “Rick” Morales III Appointed to JEA Board of Directors
- 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community
- 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion
- 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit
- 2022.01.17 Statement on Holiday Road Sewer Overflow
- 2022.01.27 JEA Names Mark Stultz Vice President, Communications
- 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council
- 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture
- 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council
- 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season
- 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery
- 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies
- 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat
- 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing
- 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area
- 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place
- 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts
- 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian
- 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville
- 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction
- 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community
- 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida
- 2022.11.08 JEA Prepares for Subtropical Storm Nicole
- 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations
- 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition
- 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather
- 2022.12.24 JEA Offers Tips During Severe Cold Weather
- 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work
- 2023.03.06 JEA Receives Statewide Recognition for Safety
- 2023.03.07 New JEA HQ Customer Center to Open April 10
- 2023.04.06 JEA Lineworkers Earn Top Honors at International Lineman’s Rodeo
- 2023.04.25 Community Invited to May 25 Public Forum on Northeast Florida’s Energy Future
- 2023.05.01 JEA Receives Recognition for Commitment to Urban Tree Management
- 2023.05.18 JEA's Long-Range Clean Energy Plan Available to Public
- 2023.05.26 JEA Ready for 2023 Hurricane Season, Offers Tips to Help Customers Prepare
- 2023.06.05 Helen Materazzi Named JEA Vice President, Organizational Effectiveness
- 2023.06.14 JEA Upgrading Water Meters for All Customers
- 2023.06.15 JEA Crews Heading to Tallahassee to Assist with Storm Restoration
- 2023.06.26 JEA Presents Environmental Stewardship Award to 29 Local Companies
- 2023.07.14 JEA Launches Fleet Vehicle Electrification Program
- 2023.08.22 JEA Issues Precautionary Boil Water Advisory for South Philips Highway and Nocatee Area, Encourages All Customers to Conserve
- 2023.08.22 Chief Human Resources Officer, VyStar Credit Union
- 2023.08.23 Precautionary Boil Water Advisory Remains in Effect for South Philips Highway, Nocatee Area, JEA Continues to Encourage All Customers to Conserve
- 2023.08.24 JEA Lifts Precautionary Boil Water Advisory for South Philips Highway, Nocatee Area
- 2023.08.28 JEA Prepares for Tropical Storm Idalia Encourages Customers to Be Ready
- 2023.08.30 JEA Responding to Customers Due to Hurricane Idalia
- 2023.11.15 JEA Receives Top Ranking in 2023 Business Satisfaction Survey by J.D. Power
- 2023.11.07 JEA Receives Statewide Recognition for Programs That Enhance the Community
- 2023.11.20 Juli Crawford Promoted to JEA Vice President, Enterprise Strategy & Planning
- 2023.11.28 JEA and UNF Advance Sustainable Solutions at Lab Opening
- 2024.01.09 Bond Rating Agencies Affirm Strong Financial Status for JEA Water Services
- 2024.01.30 JEA Hosts FMEA Lineman Competition
- 2024.01.31 JEA Honored with Statewide Award for Mutual Aid Assistance
- 2024.02.26 JEA Lineworkers Earn Top Prizes at Florida Lineman Competition
- 2024.04.08 Kim Wheeler Names JEA Vice President Operations Support
- 2024.04.15 JEA Board Names Vickie Cavey Interim Managing Director and CEO
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- 2020.04.03 Overview of Special COVID-19 Board Meeting
Overview of Special COVID-19 Board Meeting
2020-04-03
Jacksonville, FL (April 3, 2020) – Melissa Dykes, JEA Interim Managing Director and CEO issued the following overview of the actions taken by the JEA Board of Directors this afternoon:
Today, the JEA Board of Directors took the following action during a special meeting called to update them on JEA staff recommendations with regard to COVID-19:
- Approved the fast track of a bill credit from the Rate Stabilization Fund to customers that will appear on their May 2020 bills. Lower fuel prices and greater operating efficiencies mean JEA is spending less money on fuel, which creates the opportunity to share savings with customers now, when they need it, as opposed to spreading it out over time.
This fuel charge credit of $27 million will result in a bill reduction of approximately $25 per average residential customer (1,000 kWh).
- With the approval of the bill credit, the Board also agreed with the recommendation to launch a communications campaign to remind customers that while all customers will receive this credit, some are far more in need of assistance than others. If any customer receives the credit and wishes to contribute it to those in need, we will provide suggestions to make it easy for them to share their credit with others impacted by the COVID-19 pandemic.
The Board also received an information only update from staff on the additional steps already being implemented to provide relief for our valued customers during this pandemic emergency, including the following:
- Suspension of disconnections, effective March 12, 2020. Normal billing operations continue, however JEA will accommodate residential and commercial customers needing payment plans and arrangements if they are unable to pay their balance once normal operations begin.
- Elimination of late fees effective March 31, 2020 until further notice.
- Suspension of Credit Card Convenience Fees for a period of six months effective Monday, April 6, 2020. The waiver extends to payments up to $10,000. Customers may choose to pay amounts larger than $10,000 in multiples as they do today. MasterCard, Visa and Discover cards will be eligible for the convenience fee waiver.
JEA is committed to partnering with the community to get through this pandemic emergency. JEA remains hopeful that the action taken by the Board today, along with the other relief efforts already announced will provide some of the assistance we know our
customers will need to weather these difficult times. We encourage any customer who has questions or concerns about paying their JEA bill to contact us at 665-6000. Please look for additional information in the days ahead.
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Coronavirus Update
Safety is our most important core value, and that extends not only to our employees and customers but to everyone in our community. Learn about any precautionary measures JEA is putting into place.
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2020.04.03 Special COVID-19 Board Meeting
The purpose of this special meeting is to discuss and take action on, as necessary, the proposed fuel charge credit for Electric Systems customers, and for the Board of Directors to receive an update on JEA’s response to the COVID-19 pandemic. During this COVID-19 state of emergency, this matter is essential to JEA’s operations.