Employee Volunteers: Connecting With the Communities We Service

JEA has a diverse and talented pool of team members who volunteer thousands of hours throughout the year to help with community nonprofit organizations like HabiJax, USO, Feeding Northeast Florida, Salvation Army, First Coast No More Homeless Pets and many more. JEA team members are our strongest connection to the communities we serve.

Volunteer Spotlight of the Month (January 2023)


It’s been 20 years since Juliet Reid joined the JEA team as a temp in the payroll department. Since then, she’s risen to the post of senior accountant on the project accounting team, which is responsible for the overall financial management of JEA’s approximately $12 billion in fixed assets. But for the last five years, Juliet has played an active role in the JEA volunteer program.

“The spirit of volunteering has always been ingrained in me by my parents since I was a young child,” she said. “Volunteering has a positive impact on the community, showing them that we’re more than an electric and water service company, and that we care about the community we serve.”

Juliet said her most memorable volunteer experience took place a few years ago at the Sulzbacher Center for the Homeless.

“My responsibility that day was packing and distributing lunches, but I will always remember the gratitude of the people receiving the meals and the way it made me feel. Always be grateful and always show love toward one another. You never know what someone is going through.”

More recently, Juliet participated in the Salvation Army Toy Shop event last month, distributing toys to families in need, something she’d encourage everyone to do.

“Volunteering is fun,” she said. “The only skills you need are compassion, an open mind and a willingness to do what is needed.”


You can request JEA employee-volunteers like Tony for your nonprofit’s next project. Simply complete the form below and a JEA team member will contact you about your request. 

Request JEA Volunteers for Your Community Project

If you would like to have JEA's employee volunteers help with your nonprofit's project, please fill out the form provided below. Our Employee Volunteer Program Advisory Committee will review your information and get back to you as soon as possible. JEA corporate volunteer projects are reviewed and selected by the committee, in order to ensure projects support the communities where we work and live.  

Program Guidelines

Eligibility Requirements
JEA Employee Volunteer Program will consider projects submitted by organizations that are public sector organizations such as a city agency, a city department, a regulatory agency or that have a tax‐exempt classification under sections 501 (c) (3) or 170 (c) of the United States Internal Revenue Code.

Participation Considerations
JEA Employee Volunteer Events must be driven by the needs of the community, collaborative projects between non‐profit organizations in the JEA service area, accessible/open to the public, and be received a minimum of (4) four weeks prior to the scheduled event date.

Ineligible Projects or Groups
The following individuals or groups may not be considered for JEA Employee Volunteer Events: Individuals, political, labor, religions, fraternal or sports groups; fundraising events with the exception of United Way, Community Health Charities and Black History Month (PA 10500 BM 135 FUND RAISING); projects that are outside of the JEA service area; any organization that discriminates on the basis of race, color, sex, religion, national origin, age, disability or veteran status; any organization that conducts itself in an unethical, illegal or immoral manner.

Application Process
Request forms will be reviewed by the JEA Employee Volunteer Program Advisory Committee on a quarterly basis. All applicants will be notified of the acceptance/declination of their request within 4 weeks of being reviewed. Project suggestions submitted by employees will also be reviewed by the advisory committee.

The purpose of these guidelines is to provide overall guidance and direction to prospective companies interested in having JEA volunteers engaged in mutually-agreed upon volunteer efforts. These guidelines are intended for guidance only, and do not constitute, either implicitly or explicitly, a binding contractual or personnel agreement. JEA reserves the exclusive right to change any of these policies at any time and to expect adherence to the changed policy. Changes to or exceptions from these policies may only be granted by the Volunteer Program Manager or an authorized JEA representative, and must be obtained in advance and in writing. Areas not specifically covered by these policies shall be determined by the Volunteer Program Manager.

Cancellation Policy
JEA is committed to serve our customers and community and will do our best to fulfill scheduled activities. However, it may be necessary to postpone or cancel said activities due to circumstances beyond the Company’s control. JEA reserves the right to cancel events including but not limited to volunteer activities, ambassador events, facility tours, workshops and seminars due to work related demands, inclement weather, natural disaster, fire, destruction, war, governmental order, quarantine and administrative evacuation (i.e., bomb threats), safety concerns or other forces or events outside of the Company’s control.

Volunteer Safety and Work Environment
Safety is the number one priority for JEA and their employees who engage with volunteer services. An appropriate activity and worksite shall be established prior to the enrollment of any volunteer. This worksite shall contain necessary facilities, equipment, and space to enable the volunteer to effectively and comfortably perform their duties. JEA reserves the right to decline any volunteer activities that they deem as a risk to employees, including the ability to request JEA’s Safety Department, if applicable, to inspect and make recommendations for the worksite, in order for JEA employees to volunteer.

Policy for Minors Engaged with Volunteer Activities
Volunteers who have not reached 18 years of age must have the written consent of a parent or legal guardian prior to volunteering and be accompanied by parent or legal guardian, employed by JEA, during volunteer activity. The volunteer services assigned to a minor should be performed in a nonhazardous environment and should comply with all appropriate requirements of child labor laws.

Policy for Company Liability Release Waivers and/or Consent Requiring Employee Signature and/or Authorization
Company agrees to provide a copy of any document requiring employee signature or authorization for volunteer work to be performed in advance of the volunteer activity a minimum of twenty (20) business days for review by JEA. JEA reserves the right to make requested revisions as needed prior to the activity for mutual agreement between both parties.


*(501 (c) (3) or 170 (c) of the United States Internal Revenue Code)