JEA Ambassadors: Engaging and Educating Our Community
JEA team member Ambassadors spend thousands of hours each year in the community, educating our customers about conservation, safety and the various products and services JEA offers to customers; including solutions to help track their usage, pay their bill and how best to communicate with JEA.
Engage With Our Ambassadors
To have the JEA Ambassadors participate in your event, please follow one of the links below:
Community Events
Includes, but not limited to, Bi-Annual Home & Patio Shows, the Southern Women’s Show, the Black Expo, World of Nations, Earth Day, church, school and smaller community events
Community Event Participation Request Form
Speaking Invitations
Houses of worship, schools, civic groups, and homeowner associations may request our JEA Ambassadors to speak about energy and water conservation, utility safety, environmental topics and more.
Speaker Request Form
Energy and Water Plant Tours
Several of our energy and water plants are available for tours.
Tour Request Form
Ongoing Ambassador Events
JEA Ambassadors also engage with the community through ongoing partnerships with area nonprofits and agencies. These partnerships allow JEA team members to develop a closer relationship with our customers and community.
- United Way Real Sense and Junior Achievement: Our team members offer financial literacy information to adults and youth.
- Power Pals: Our Ambassador instructors teach electric and water safety to first and second graders through select elementary school partnerships.
Ambassador Spotlight of the Month (April 2024)
JEA’s April ambassador of the month is military veteran Brian Wilds. Brian has been with JEA for 17 years and currently is the senior manager of energy production and material handling operations. In his role, he monitors the operation of our Northside Generating Station (NGS), ensuring that the plant operates safely, efficiently, and reliably.
Brian has participated in JEA’s ambassador program since 2016, as a way for him to better connect with the community and JEA’s customers. Working at NGS and the former St. Johns River Power Park provided few opportunities to talk about the great programs and initiatives at JEA.
“Meeting our customers, helping them solve problems, and providing a positive interaction with a JEA employee, is what I have found enjoyable about participating in the program,” Brian said.
Brian said he also enjoys educating the public, which includes discussing where JEA customers’ water and power come from, what we’re doing, and how we’re reaching our goals.
“It’s a two-way street, I also learn from talking with our customers - and also with my fellow ambassadors from other parts of the company - that I would probably never meet if not for being an ambassador,” he said.
The ambassador program is growing to meet a growing demand within the community. There are schools, community groups, and other entities throughout JEA’s service territory that the program could reach and impact.
“It truly is a rewarding experience,” Brian said. “While some customers may have an issue with the service they are receiving from JEA, many are just looking for an empathetic ear to discuss their proble
You can request JEA Ambassadors or your group’s next community event. Simply complete the form at our Event and Expo Participation page and a JEA team member will contact you about your request.