Connecting with our Customers and Community
JEA employee Ambassadors spend thousands of hours each year in the community educating our customers about conservation, safety and the various products and services JEA offers to customers; including solutions to help track their usage, pay their bill and how best to communicate with JEA.
Our Ambassadors engage with customers and the community throughout the year in various ways:
- At community events such as the annual Home & Patio Shows, the Southern Women’s Show, the Black Expo, World of Nations, Earth Day events and many church, school and smaller community events
- Through speaking invitations to community churches, schools, civic groups, home owners associations and others that want to hear about utility conservation, utility safety, environmental topics and other topics important or relative to the group or audience
- Through tours given of our energy generation and waste water facilities. Several of our energy and water plants are available for group tours of adults and middle-school and older youths
- As instructors of financial literacy information to adults and youth in partnership with area nonprofits such as United Way’s Real Sense and Junior Achievement. Our Ambassador instructors also teach JEA’s electric and water safety Power Pals program to area first and second graders through select elementary school partnerships
If you or your group would like to invite the JEA Ambassadors to participate in your event, speak at your club or organization or guide you on a tour of one of our facilities, please click on the appropriate link below and read the guidelines then complete and return the Request Form.
Spotlighting our JEA Ambassadors
When David, a JEA engineer in Customer Field & Meter Services, retires next month after 37+ years he’ll be taking a lot of institutional knowledge with him … knowledge he’s often imparted to customers as a JEA Ambassador.
Over the years, you may have met David, who graduated from the University of Florida as a chemical engineer, at JEA’s booth at the Home and Patio Show, or the Southern Women’s Show or the World of Nations, even at Northeast Florida MathCounts and Engineering Fairs.
He’s the guy who can answer questions on everything – from power plant design and construction to commercial electric and water meters to home energy efficiency. David even put in a stint as JEA’s representative to the Chamber of Commerce in the 1990’s, helping sell Jacksonville (and JEA) to prospective companies looking to relocate their headquarters here.
“There’s a lot of areas of operations in JEA and its relationship with customers that I can talk about,” David said, modestly.
David’s not sure yet what he’ll do in retirement, but he says if he doesn’t take another job somewhere, he may put in some appearances as a JEA Ambassador/Retiree.
“JEA is a great service organization,” he said. “We have done a lot for this community – and we continue to do a lot. And I think our customers, myself included, really appreciate it.”