- 2021.02.17 JEA Announces New Leadership Team
- 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association
- 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer
- 2021.07.13 JEA Announces New COO and VP of Financial Services
- 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer
- 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services
- 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors
- 2021.09.30 Ricardo “Rick” Morales III Appointed to JEA Board of Directors
- 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community
- 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion
- 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit
- 2022.01.17 Statement on Holiday Road Sewer Overflow
- 2022.01.27 JEA Names Mark Stultz Vice President, Communications
- 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council
- 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture
- 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council
- 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season
- 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery
- 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies
- 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat
- 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing
- 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area
- 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place
- 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts
- 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian
- 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville
- 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction
- 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community
- 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida
- 2022.11.08 JEA Prepares for Subtropical Storm Nicole
- 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations
- 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition
- 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather
- 2022.12.24 JEA Offers Tips During Severe Cold Weather
- 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work
- 2023.03.06 JEA Receives Statewide Recognition for Safety
- 2023.03.07 New JEA HQ Customer Center to Open April 10
- 2023.04.06 JEA Lineworkers Earn Top Honors at International Lineman’s Rodeo
- 2023.04.25 Community Invited to May 25 Public Forum on Northeast Florida’s Energy Future
- 2023.05.01 JEA Receives Recognition for Commitment to Urban Tree Management
- 2023.05.18 JEA's Long-Range Clean Energy Plan Available to Public
- 2023.05.26 JEA Ready for 2023 Hurricane Season, Offers Tips to Help Customers Prepare
- 2023.06.05 Helen Materazzi Named JEA Vice President, Organizational Effectiveness
- 2023.06.14 JEA Upgrading Water Meters for All Customers
- 2023.06.15 JEA Crews Heading to Tallahassee to Assist with Storm Restoration
- 2023.06.26 JEA Presents Environmental Stewardship Award to 29 Local Companies
- 2023.07.14 JEA Launches Fleet Vehicle Electrification Program
- 2023.08.22 JEA Issues Precautionary Boil Water Advisory for South Philips Highway and Nocatee Area, Encourages All Customers to Conserve
- 2023.08.22 Chief Human Resources Officer, VyStar Credit Union
- 2023.08.23 Precautionary Boil Water Advisory Remains in Effect for South Philips Highway, Nocatee Area, JEA Continues to Encourage All Customers to Conserve
- 2023.08.24 JEA Lifts Precautionary Boil Water Advisory for South Philips Highway, Nocatee Area
- 2023.08.28 JEA Prepares for Tropical Storm Idalia Encourages Customers to Be Ready
- 2023.08.30 JEA Responding to Customers Due to Hurricane Idalia
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- Letter from Managing Director and CEO
JEA Ready for 2023 Hurricane Season, Offers Tips to Help Customers Prepare
JACKSONVILLE – With the start of the 2023 hurricane season, JEA is encouraging Northeast Florida residents to join with the utility in being prepared. While no one knows when a tropical storm or hurricane might impact the region, JEA team members plan year-round to provide for the community’s safety - before, during and after severe weather.
“Our customers rely on us for safe and reliable services, particularly during major storms,” JEA Managing Director and CEO Jay Stowe said. “Our teams prepare throughout the year to ensure we are responsive to any interruptions, have the supplies we need and a hardened infrastructure to better withstand the effects of major storms.”
During the past several years, JEA has invested in electric and water infrastructure, including replacing wooden transmission poles with concrete poles, adding 128 generators and 109 pumps across facilities and hardening electric service to critical pump stations.
Since most storm-related power outages result from tree branches falling on power lines, JEA reduces the risk of downed branches causing outages by trimming trees across the region all year long.
JEA also has launched new technology to better serve customers and to address issues before they escalate during inclement weather. JEA has developed an interactive 3D map to monitor 1,550 sewer pumping stations and more than 500 water pressure sensors. By increasing situational awareness, the Augmented Operational Intelligence system has helped JEA minimize Sanitary Sewer Overflows and maintain water pressure throughout the system.
JEA encourages residential and business customers to take the following actions now to stay updated during any storm-related impacts:
- Visit jea.com/updateinfo to ensure your contact information is up-to-date and to register for power restoration alerts.
- To report electric or water outages during a storm, visit jea.com/outage or call (904) 665-6000.
- Customers who have enrolled in electric outage alerts also can text “OUT” to MyJEA (69532) to report an outage.
JEA also recommends the following preparations:
- Trim trees and maintain proper tree care to reduce outages. Local tree care specialists and arborists can help identify risks and minimize damage before the storm strikes.
- Assemble a disaster supply kit with at least seven days of supplies of food, water, medicine, batteries and other supplies.
- Keep mobile devices fully charged; be prepared with a portable phone charger in case of a power outage.
- Just as you should create a plan for you family, business owners should develop a plan that will safeguard employees, critical infrastructure and data/information in the event of a storm.
- Make a plan for medical equipment. JEA does not restore power to certain customers before others, no matter their dependence on life-sustaining medical devices. Customers with such devices should consider sitting a storm out at a storm shelter.
- Find more resources at jea.com/storm.
JEA is a not-for-profit, community-owned utility that provides safe, reliable and affordable services to more than one million customers across four Northeast Florida counties. JEA is not owned by investors. It was created by the City of Jacksonville to meet the electricity and water needs of those who live in Jacksonville and surrounding communities. JEA’s 2,000+ workforce is dedicated to ensuring the demands of its customers are met, both today and for generations to come, while protecting our precious natural resources and supporting our region’s growth and economic development.
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