- Electric Generation Byproducts
- Advanced Technology Meters
- 2021.02.17 JEA Announces New Leadership Team
- 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association
- 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer
- 2021.07.13 JEA Announces New COO and VP of Financial Services
- 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer
- 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services
- 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors
- 2021.09.30 Ricardo “Rick” Morales III Appointed to JEA Board of Directors
- 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community
- 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion
- 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit
- 2022.01.17 Statement on Holiday Road Sewer Overflow
- 2022.01.27 JEA Names Mark Stultz Vice President, Communications
- 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council
- 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture
- 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council
- 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season
- 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery
- 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies
- 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat
- 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing
- 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area
- 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place
- 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts
- 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian
- 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville
- 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction
- 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community
- 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida
- 2022.11.08 JEA Prepares for Subtropical Storm Nicole
- 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations
- 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition
- 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather
- 2022.12.24 JEA Offers Tips During Severe Cold Weather
- 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work
- 2023.03.06 JEA Receives Statewide Recognition for Safety
- 2023.03.07 New JEA HQ Customer Center to Open April 10
- Informal Procurement Opportunities
- Bid Results
- Jacksonville Small Emerging Business and Supplier Diversity Program
- Awards Meeting Agendas and Minutes
- Look Up an Invoice
- Bid Forms
- Requests for Information
- iSupplier Portal
- Zycus Portal
- Water Facilities
- Frequent Water Questions
- H2.0 JEA's Purified Water Program
- Water Hardness Levels
- Real Estate Services
- Letter from Managing Director and CEO
- Honors and Achievements
- Strategic Focus and Core Values
- Corporate Headquarters
- Community Impact
- Benefits of Public Utilities
- Media Relations
- 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place
JEA Prepares for Hurricane Ian, Response Procedures in Place
JACKSONVILLE – JEA leadership is closely monitoring Hurricane Ian to ensure the utility’s readiness for the storm. JEA Managing Director & CEO Jay Stowe ordered JEA’s Emergency Operations Center (EOC) to operate at partial Activation status. At this level, the EOC will perform around-the-clock storm monitoring and release scheduled communications to internal teams, field crews and customers with pertinent storm updates.
According to forecasts, Hurricane Ian will likely produce steady, strong winds and rain starting late Wednesday, at the earliest, in Northeast Florida. While it’s still too early to know the impact from the storm, JEA is preparing for potential widespread outages and flooding in low-lying areas.
“Regardless of the impact, all 2,000+ JEA team members are ready to mobilize and restore power and water as soon as possible for our customers, as we prepare year-round for all types of severe weather,” Stowe said.
In addition, mutual aid crews from outside the impact area are on standby and mobilizing to assist in the restoration process as needed.
As part of normal storm preparation, starting Tuesday JEA will temporarily suspend customer disconnections for non-payment as we mobilize to support our community.
JEA will keep customers informed with preparation tips, developments and important notifications via email and social media. Community members also can learn how to prepare for dangerous storms and find other important resources at jea.com/storm.
Customers are encouraged to ensure their mobile phone number and email address are up to date on their jea.com account and to sign up for voice, email or text alerts. This will allow JEA to contact customers directly with updates on a power outage.
JEA has worked throughout the year to prepare for severe weather in a number of ways:
- Storm Hardening: JEA has made significant investments to harden our electric, water and sewer systems to make them more resistant to storm-related disruptions. These critical repairs and improvements help us restore power and return to normal operations more quickly after a major storm
- Year-Round Tree Trimming: While strong winds and heavy rains cause their share of storm damage, most storm-related power outages result from tree branches falling on power lines.
- Water & Sewer Upgrades: The utility has made significant investments to upgrade our water and sewer facilities and has installed backup generators to reduce the risk of storm-related service interruptions.
JEA is a not-for-profit, community-owned utility located in Jacksonville, Florida, proudly serving an estimated 505,000 electric, 382,000 water, 302,000 sewer and 22,000 reclaimed water customers. JEA is not owned by investors. It was created by the City of Jacksonville to serve those who live in Jacksonville and in the surrounding communities. The sole purpose of JEA’s business is to ensure the electric, water and sewer demands of its customers are met, both today and for generations to come with the goal to provide reliable services at the best value to our customers while ensuring our precious natural resources are protected.
JEA Media Relations
firstname.lastname@example.org | (904) 665-5500
Explore Solutions and Save
Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.
Storm Season lasts June 1 through November 30. Make a plan to protect the people and things you value.
Power Restoration Process
Once the height of the storm passes and weather reports indicate it is safe, JEA immediately enters the restoration phase of our emergency operations. Our “Restoration 1-2-3” process is designed to assess and repair our facilities and restore power across our 900-square-mile service territory as quickly and safely as possible.
When a storm knocks out power to our area, we work as quickly as safety permits to restore service so your life can get back to normal. And with your help, we can make this process happen even more smoothly and efficiently.