Customer Solutions

As your community-based utility, JEA is here to serve you every day. That includes providing you with solutions and programs that make your utility experience better - from efficiency rebates and other money-saving resources, to programs that help customers who need extra support.

How We Do It
Ways to Save

Ways to Save

We have programs to help you lower your bill, including rebates, efficiency assessments and tools to track your consumption.

Supporting Customers in Need

Supporting Customers in Need

Our partnerships with support organizations and bill payment solutions are here for our customers experiencing short-term financial struggles.

Denim Jeans

Improving Your JEA Experience

We constantly look for ways to make it easier to do business with us, with flexible billing and payment programs and support options when you need us.

More Resources to Explore

Explore Solutions and Save

Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.

Get Started at