Prepared for Freezing Temperatures from Winter Storm Enzo, Shares Tips for Customers
2025-01-21
JACKSONVILLE - JEA continues to monitor Winter Storm Enzo, and our water, electric and vegetation management are prepared to respond to any outages. The National Weather Service reports that impacts on Jacksonville may include freezing rain from Tuesday evening through noon on Wednesday. Coastal wind gusts could be as high as 30-40 mph.
JEA has proactively implemented winterization throughout our electric generation fleet and is working to continue providing energy to all customers. That work includes purchasing power and associated fuel to meet the demand of customers trying to stay warm amid freezing temperatures. JEA leadership also has reviewed emergency plans and is working in coordination with the City of Jacksonville and partner agencies.
Freezing rain could lead to tree limbs falling on power lines, causing outages. If customers experience a power outage, please consider going to one of the City of Jacksonville Warming Centers, particularly customers who rely on medical equipment at home.
When temperatures dip below freezing, JEA recommends that customers:
- Drip outside faucets in a steady stream to prevent pipes from freezing.
- Let water drip slowly from inside faucets, both hot and cold.
- Wrap any exposed pipes and backflow preventers located outside or in unheated areas.
- If a washing machine is in an unheated room such as a garage, disconnect both the hot and cold water lines. Place both in the drain pipe behind the washing machine. Drip both faucets at a steady stream.
- Know the locations of water shutoff valves and sewer clean-outs.
Heating accounts for up to 50% of energy consumption for the typical home. During these extreme conditions, JEA also is asking customers to:
- Increase the temperature by one degree at a time when adjusting your thermostat. Rapid swings in thermostat settings could turn on your system’s auxiliary heating or heat strips, which can be costly to run. Watch this video to learn more.
- Consider using space heaters in occupied spaces while turning down the thermostat to avoid the costs of heating your entire home. Keep safety in mind: Never leave a space heater unattended, on while sleeping or close to flammable items. Make sure the space heater has “tip over protection.” Watch video on space heater safety.
- Consider wearing additional clothing such a comfortable sweater for added insulation when you turn the thermostat cooler.
Find more cold weather tips at jea.com/winter.
About JEA
JEA is a municipal utility providing safe, reliable and affordable services to more than one million residents across four Northeast Florida counties. JEA is not owned by investors and does not earn a profit. It was created by the City of Jacksonville to meet the electricity and water needs of those who live in Jacksonville and surrounding communities. JEA’s 2,200-plus workforce is dedicated to meeting customer needs, both today and for generations to come, while protecting our precious natural resources and supporting our region’s growth and economic development. Learn more at jea.com.
Media Contact
Karen McAllister
media@jea.com | 904-665-5500
Category:
- conservation
- customer
- electric
- ways to save
Explore Solutions and Save
Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.
Related Links
-
2024.11.20 JEA Provides Tips to Save Energy, Reduce Costs During Cold Weather
Northeast Florida is about to get a taste of colder weather starting Thursday morning. With that in mind, JEA is providing tips for customers to conserve energy during the cold snap.
-
2024.11.14 JEA Receives Statewide Recognition for Programs that Enhance the Community
JEA received a “Building Strong Communities” award from the Florida Municipal Electric Association (FMEA) for making valuable investments that enhance the quality of life for the Jacksonville community.
-
2025.01.17 JEA Provides Tips to Customers Ahead of Arctic Cold Front
A cold front is expected to bring a blast of Arctic air into our area next week with widespread freezes possible.