JEA Warns Customers About New Scams

2012-06-01

Jacksonville, FL - JEA is warning its customers today of a nationwide utility bill scam in which customers are being told that President Obama has approved special funding through the Federal Reserve Bank for utility bill assistance. There is no such funding.

Through phone calls, in person door-to-door visits, or online solicitation, the scammers are asking customers for personal information, such as social security identification numbers. They then provide victims with a fraudulent bank routing number with which to pay their bills. The routing number is fraudulent and the payments will not be applied to JEA customer bills. 

The scams have also been reported in several other states. 

JEA is the seventh-largest community-owned electric utility in the United States and one of the largest water and sewer utilities in the nation providing electric, water and sewer service to residents in northeast Florida. 

Category:

  • customer
  • education
  • payment options

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