Employee Volunteers: Connecting With the Communities We Service

JEA employees volunteer thousands of hours throughout the year with various organizations to help improve the quality of life for our customers. By helping build homes, cleaning up the St. Johns river, and serving meals to those in need, JEA employees are our strongest connection to the communities we service.

Spotlighting Our Employee Volunteers

Employee Volunteer of the Month Halley Reiman began her career with JEA in September 2017 as an Office Support Associate. She said the organization’s commitment to volunteerism impressed her immediately, and not long after she was hired, she signed on to volunteer herself. 

Her first volunteer experience at JEA, has remained her favorite—working with the PACE Center for Girls Prom Boutique. She is impressed at the way the event is organized and the service it provides to young women who may not otherwise have a chance to go to their prom. JEA volunteers help the participants with everything from dress selection to shoes and accessory choices. She enjoys serving as a “personal shopper” of sorts to these students, and finds it gratifying to see their faces light up as they go from shy and reserved, to confident and excited. “It’s more than just providing a prom dress to these girls. It’s a way to encourage them and build their confidence, and invest in their futures. There really is a transformation in them from the start to the finish of the experience.”

She is eager to continue volunteering whenever she can. She recently participated in water distribution at the Gate River Run and found that experience to be positive and one of the most fun opportunities she has had as a JEA volunteer. For Halley, volunteerism allows her to put things into personal perspective and she encourages others to do the same. “Helping others reminds me to always be thankful for what I have and to be present in my own life,” she says. 

Request JEA Volunteers for Your Community Project

If you would like to have JEA's employee volunteers help with your non-profit's project, please fill out the form provided below. Our Employee Volunteer Program Advisory Committee will review your information and get back to you as soon as possible. JEA corporate volunteer projects are reviewed and selected by the committee in order to ensure projects support the communities where we work and live.  

Program Guidelines

Eligibility Requirements
JEA Employee Volunteer Program will consider projects submitted by organizations that are public sector organizations such as a city agency, a city department, a regulatory agency or that have a tax‐exempt classification under sections 501 (c) (3) or 170 (c) of the United States Internal Revenue Code.

Participation Considerations
JEA Employee Volunteer Events must be driven by the needs of the community, collaborative projects between non‐profit organizations in the JEA service area, accessible/open to the public, and be received a minimum of (4) four weeks prior to the scheduled event date.

Ineligible Projects or Groups
The following individuals or groups may not be considered for JEA Employee Volunteer Events: Individuals, political, labor, religions, fraternal or sports groups; Fundraising events with the exception of United Way, Community Health Charities and Black HistoryMonth (PA 10500 BM 135 FUND RAISING); Projects that are outside of the JEA service area; Any organization that discriminates on the basis of race, color, sex, religion, national origin, age, disability or veteran status; Any organization that conducts itself in an unethical, illegal or immoral manner.

Application Process
Request forms will be reviewed by the JEA Employee Volunteer Program Advisory Committee on a quarterly basis. All applicants will be notified of the acceptance/declination of their request within 4 weeks of being reviewed. Project suggestions submitted by employees will also be reviewed by the advisory committee.

The purpose of these guidelines is to provide overall guidance and direction to prospective companies interested in having JEA volunteers engaged in mutually-agreed upon volunteer efforts. These guidelines are intended for guidance only, and do not constitute, either implicitly or explicitly, a binding contractual or personnel agreement. JEA reserves the exclusive right to change any of these policies at any time and to expect adherence to the changed policy. Changes to or exceptions from these policies may only be granted by the Volunteer Program Manager or an authorized JEA representative, and must be obtained in advance and in writing. Areas not specifically covered by these policies shall be determined by the Volunteer Program Manager.
Cancellation Policy
JEA is committed to serve our customers and community and will do our best to fulfill scheduled activities. However, it may be necessary to postpone or cancel said activities due circumstances beyond the Company’s control. JEA reserves the right to cancel events including but not limited to volunteer activities, ambassador events, facility tours, workshops and seminars due to work related demands, inclement weather, natural disaster, fire, destruction, war, governmental order, quarantine and administrative evacuation (i.e. bomb threats), safety concerns or other forces or events outside of Company’s control.

Volunteer Safety and Work Environment
Safety is a number one priority for JEA and their employees who engage with volunteer services. An appropriate activity and worksite shall be established prior to the enrollment of any volunteer. This worksite shall contain necessary facilities, equipment, and space to enable the volunteer to effectively and comfortably perform their duties. JEA reserves the right to decline any volunteer activities that they deem as a risk to employees, including the ability to request JEA’s Safety Department, if applicable, to inspect and make recommendations for the worksite in order for JEA employees to volunteer.

Policy for Minors Engaged with Volunteer Activities
Volunteers who have not reached 18 years of age must have the written consent of a parent or legal guardian prior to volunteering and be accompanied by parent or legal guardian, employed by JEA during volunteer activity. The volunteer services assigned to a minor should be performed in a non-hazardous environment and should comply with all appropriate requirements of child labor laws.

Policy for Company Liability Release Waivers and/or Consent Requiring Employee Signature and/or Authorization
Company agrees to provide a copy of any document requiring employee signature or authorization for volunteer work to be performed in advance of the volunteer activity a minimum of twenty (20) business days for review by JEA. JEA reserves the right to make requested revisions as needed prior to the activity for mutual agreement between both parties.


*(501 (c) (3) or 170 (c) of the United States Internal Revenue Code)