Employee Volunteers: Connecting With the Communities We Service

JEA has a diverse and talented pool of employees that volunteer thousands of hours throughout the year to help with community non-profit organizations like HabiJax, USO, Feeding Northeast Florida, Salvation Army, First Coast No More Homeless Pets and many more. JEA employees are our strongest connection to the communities that we serve.

 Volunteer Spotlight of the Month

Employee Volunteer of the MonthLee Heatwole works as a water/waste water reuse treatment maintenance coordinator and has been with JEA for 13 years.

Lee became part of the volunteer program at JEA because he believes there’s no greater way to show appreciation for what he has, than by giving back to others. It’s a philosophy that he not only embraces himself, but he passed on to his son, Trevor, almost by accident.

Once when volunteering for the Callahan Food Bank, Trevor had a half day of school, so he joined his dad for the event at the last minute. At nine years old, the adults were so amazed at his ability to hoist 50 pound bags of potatoes over his shoulder, that they nicknamed him “Muscles.” The name, and the interest in serving others stuck. Since then, he has continued to join his father for other volunteer experiences.

Lee’s motivation for volunteering came from his small town upbringing. “Being from a tightknit community reinforced the importance of pitching in and helping others,” Lee said. If he could encourage others to volunteer, it would be through sharing the impact it makes on families that are less fortunate. “When you take the focus off yourself, and put it on others,” Lee said, “It changes the way you see things and makes your priorities different.” It’s this perspective that is helping Lee, and others like him, make a difference in the community we serve at JEA. 

Request JEA Volunteers for Your Community Project

If you would like to have JEA's employee volunteers help with your non-profit's project, please fill out the form provided below. Our Employee Volunteer Program Advisory Committee will review your information and get back to you as soon as possible. JEA corporate volunteer projects are reviewed and selected by the committee in order to ensure projects support the communities where we work and live.  

Program Guidelines

Eligibility Requirements
JEA Employee Volunteer Program will consider projects submitted by organizations that are public sector organizations such as a city agency, a city department, a regulatory agency or that have a tax‐exempt classification under sections 501 (c) (3) or 170 (c) of the United States Internal Revenue Code.

Participation Considerations
JEA Employee Volunteer Events must be driven by the needs of the community, collaborative projects between non‐profit organizations in the JEA service area, accessible/open to the public, and be received a minimum of (4) four weeks prior to the scheduled event date.

Ineligible Projects or Groups
The following individuals or groups may not be considered for JEA Employee Volunteer Events: Individuals, political, labor, religions, fraternal or sports groups; fundraising events with the exception of United Way, Community Health Charities and Black History Month (PA 10500 BM 135 FUND RAISING); projects that are outside of the JEA service area; any organization that discriminates on the basis of race, color, sex, religion, national origin, age, disability or veteran status; any organization that conducts itself in an unethical, illegal or immoral manner.

Application Process
Request forms will be reviewed by the JEA Employee Volunteer Program Advisory Committee on a quarterly basis. All applicants will be notified of the acceptance/declination of their request within 4 weeks of being reviewed. Project suggestions submitted by employees will also be reviewed by the advisory committee.

The purpose of these guidelines is to provide overall guidance and direction to prospective companies interested in having JEA volunteers engaged in mutually-agreed upon volunteer efforts. These guidelines are intended for guidance only, and do not constitute, either implicitly or explicitly, a binding contractual or personnel agreement. JEA reserves the exclusive right to change any of these policies at any time and to expect adherence to the changed policy. Changes to or exceptions from these policies may only be granted by the Volunteer Program Manager or an authorized JEA representative, and must be obtained in advance and in writing. Areas not specifically covered by these policies shall be determined by the Volunteer Program Manager.

Cancellation Policy
JEA is committed to serve our customers and community and will do our best to fulfill scheduled activities. However, it may be necessary to postpone or cancel said activities due circumstances beyond the Company’s control. JEA reserves the right to cancel events including but not limited to volunteer activities, ambassador events, facility tours, workshops and seminars due to work related demands, inclement weather, natural disaster, fire, destruction, war, governmental order, quarantine and administrative evacuation (i.e. bomb threats), safety concerns or other forces or events outside of Company’s control.

Volunteer Safety and Work Environment
Safety is a number one priority for JEA and their employees who engage with volunteer services. An appropriate activity and worksite shall be established prior to the enrollment of any volunteer. This worksite shall contain necessary facilities, equipment, and space to enable the volunteer to effectively and comfortably perform their duties. JEA reserves the right to decline any volunteer activities that they deem as a risk to employees, including the ability to request JEA’s Safety Department, if applicable, to inspect and make recommendations for the worksite in order for JEA employees to volunteer.

Policy for Minors Engaged with Volunteer Activities
Volunteers who have not reached 18 years of age must have the written consent of a parent or legal guardian prior to volunteering and be accompanied by parent or legal guardian, employed by JEA during volunteer activity. The volunteer services assigned to a minor should be performed in a non-hazardous environment and should comply with all appropriate requirements of child labor laws.

Policy for Company Liability Release Waivers and/or Consent Requiring Employee Signature and/or Authorization
Company agrees to provide a copy of any document requiring employee signature or authorization for volunteer work to be performed in advance of the volunteer activity a minimum of twenty (20) business days for review by JEA. JEA reserves the right to make requested revisions as needed prior to the activity for mutual agreement between both parties.


*(501 (c) (3) or 170 (c) of the United States Internal Revenue Code)