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- 2021.02.17 JEA Announces New Leadership Team
- 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association
- 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer
- 2021.07.13 JEA Announces New COO and VP of Financial Services
- 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer
- 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services
- 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors
- 2021.09.30 Ricardo “Rick” Morales III Appointed to JEA Board of Directors
- 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community
- 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion
- 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit
- 2022.01.17 Statement on Holiday Road Sewer Overflow
- 2022.01.27 JEA Names Mark Stultz Vice President, Communications
- 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council
- 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture
- 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council
- 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season
- 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery
- 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies
- 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat
- 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing
- 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area
- 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place
- 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts
- 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian
- 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville
- 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction
- 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community
- 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida
- 2022.11.08 JEA Prepares for Subtropical Storm Nicole
- 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations
- 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition
- 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather
- 2022.12.24 JEA Offers Tips During Severe Cold Weather
- 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work
- 2023.03.06 JEA Receives Statewide Recognition for Safety
- 2023.03.07 New JEA HQ Customer Center to Open April 10
- 2023.04.06 JEA Lineworkers Earn Top Honors at International Lineman’s Rodeo
- 2023.04.25 Community Invited to May 25 Public Forum on Northeast Florida’s Energy Future
- 2023.05.01 JEA Receives Recognition for Commitment to Urban Tree Management
- 2023.05.18 JEA's Long-Range Clean Energy Plan Available to Public
- 2023.05.26 JEA Ready for 2023 Hurricane Season, Offers Tips to Help Customers Prepare
- 2023.06.05 Helen Materazzi Named JEA Vice President, Organizational Effectiveness
- 2023.06.14 JEA Upgrading Water Meters for All Customers
- 2023.06.15 JEA Crews Heading to Tallahassee to Assist with Storm Restoration
- 2023.06.26 JEA Presents Environmental Stewardship Award to 29 Local Companies
- 2023.07.14 JEA Launches Fleet Vehicle Electrification Program
- 2023.08.22 JEA Issues Precautionary Boil Water Advisory for South Philips Highway and Nocatee Area, Encourages All Customers to Conserve
- 2023.08.22 Chief Human Resources Officer, VyStar Credit Union
- 2023.08.23 Precautionary Boil Water Advisory Remains in Effect for South Philips Highway, Nocatee Area, JEA Continues to Encourage All Customers to Conserve
- 2023.08.24 JEA Lifts Precautionary Boil Water Advisory for South Philips Highway, Nocatee Area
- 2023.08.28 JEA Prepares for Tropical Storm Idalia Encourages Customers to Be Ready
- 2023.08.30 JEA Responding to Customers Due to Hurricane Idalia
- 2023.11.15 JEA Receives Top Ranking in 2023 Business Satisfaction Survey by J.D. Power
- 2023.11.07 JEA Receives Statewide Recognition for Programs That Enhance the Community
- 2023.11.20 Juli Crawford Promoted to JEA Vice President, Enterprise Strategy & Planning
- 2023.11.28 JEA and UNF Advance Sustainable Solutions at Lab Opening
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- 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville
JEA Crews Restoring Power Throughout Jacksonville
2022-09-29
JACKSONVILLE, FL, (Sept. 29, 2022) – As Northeast Florida endures impacts from Tropical Storm Ian, JEA crews are already restoring power to thousands of customers throughout the region.
JEA is directing resources toward restoring service to all customers as soon as safety allows, and thanking local residents for their patience.
During a City of Jacksonville media briefing earlier today, JEA Managing Director & CEO Jay Stowe said utility crews have been responding safely and “really well” to most of the reported outages locally during the storm’s first 24 hours. He said any continuing winds higher than 30 miles per hour could delay some service restorations “for the moment.”
“We look at it moment by moment to be sure our crews are safe, but they will be back out there as soon as those winds subside,” Stowe said.
Tropical Storm Ian is producing low-end tropical storm force winds with gusts up to 60 mph. According to forecasts, the storm is expected to strengthen and turn once again into a Category 1 hurricane and possibly cause coastal surges overnight.
JEA has made significant progress in restoring power throughout the day. Outages peaked at 20,000, just shy of 4 percent of JEA’s 505,000 electric customers. As of 4 p.m., more than 11,000 customers were still without power.
“We learned a lot from Irma and Matthew. Our investments in hardening our infrastructure made a significant difference in strengthening resiliency,” said JEA Chief Operating Officer Raynetta Curry Marshall.
Customers without power are being advised that utility workers and tree trimmers remain out in the communities and are working as quickly as safety permits to restore power.
Power outages can be reported at jea.com/outage or by calling 904-665-6000. Customers who have enrolled in outage alerts also can text “OUT” to MyJEA (69532) to report their outage.
“We know our job isn’t done as long as we still have residents without power. Rest assured, our crews are out working to restore service, and they will continue to do so until the job is done,” Marshall said
About JEA
JEA is a not-for-profit, community-owned utility located in Jacksonville, Florida, proudly serving an estimated 505,000 electric, 382,000 water, 302,000 sewer and 22,000 reclaimed water customers. JEA is not owned by investors. It was created by the City of Jacksonville to serve those who live in Jacksonville and in the surrounding communities. The sole purpose of JEA’s business is to ensure the electric, water and sewer demands of its customers are met, both today and for generations to come with the goal to provide reliable services at the best value to our customers while ensuring our precious natural resources are protected.
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2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place
JACKSONVILLE – JEA leadership is closely monitoring Hurricane Ian to ensure the utility’s readiness for the storm.
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2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts
JACKSONVILLE, FL, Sept. 27, 2022 – JEA continues to monitor Hurricane Ian as the storm approaches Florida, with more than 2,000 JEA team members ready to respond along with out-of-state mutual aid crews.
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2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian
JACKSONVILLE, FL, Sept. 28, 2022 – More than 2,000JEA team members and out-of-state utility volunteers are standing ready to respond in Northeast Florida to the imminent impacts here from Hurricane Ian.