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- 2021.02.17 JEA Announces New Leadership Team
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- 2022.01.27 JEA Names Mark Stultz Vice President, Communications
- 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council
- 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture
- 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council
- 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season
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- 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies
- 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat
- 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing
- 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area
- 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place
- 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts
- 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian
- 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville
- 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction
- 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community
- 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida
- 2022.11.08 JEA Prepares for Subtropical Storm Nicole
- 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations
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JEA Crews Restoring Power Throughout Jacksonville
JACKSONVILLE, FL, (Sept. 29, 2022) – As Northeast Florida endures impacts from Tropical Storm Ian, JEA crews are already restoring power to thousands of customers throughout the region.
JEA is directing resources toward restoring service to all customers as soon as safety allows, and thanking local residents for their patience.
During a City of Jacksonville media briefing earlier today, JEA Managing Director & CEO Jay Stowe said utility crews have been responding safely and “really well” to most of the reported outages locally during the storm’s first 24 hours. He said any continuing winds higher than 30 miles per hour could delay some service restorations “for the moment.”
“We look at it moment by moment to be sure our crews are safe, but they will be back out there as soon as those winds subside,” Stowe said.
Tropical Storm Ian is producing low-end tropical storm force winds with gusts up to 60 mph. According to forecasts, the storm is expected to strengthen and turn once again into a Category 1 hurricane and possibly cause coastal surges overnight.
JEA has made significant progress in restoring power throughout the day. Outages peaked at 20,000, just shy of 4 percent of JEA’s 505,000 electric customers. As of 4 p.m., more than 11,000 customers were still without power.
“We learned a lot from Irma and Matthew. Our investments in hardening our infrastructure made a significant difference in strengthening resiliency,” said JEA Chief Operating Officer Raynetta Curry Marshall.
Customers without power are being advised that utility workers and tree trimmers remain out in the communities and are working as quickly as safety permits to restore power.
Power outages can be reported at jea.com/outage or by calling 904-665-6000. Customers who have enrolled in outage alerts also can text “OUT” to MyJEA (69532) to report their outage.
“We know our job isn’t done as long as we still have residents without power. Rest assured, our crews are out working to restore service, and they will continue to do so until the job is done,” Marshall said
JEA is a not-for-profit, community-owned utility located in Jacksonville, Florida, proudly serving an estimated 505,000 electric, 382,000 water, 302,000 sewer and 22,000 reclaimed water customers. JEA is not owned by investors. It was created by the City of Jacksonville to serve those who live in Jacksonville and in the surrounding communities. The sole purpose of JEA’s business is to ensure the electric, water and sewer demands of its customers are met, both today and for generations to come with the goal to provide reliable services at the best value to our customers while ensuring our precious natural resources are protected.
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