Pool Fill Affidavit

Adjustments to your wastewater charges may apply the first time you fill a new pool or after a repair. To determine if your charges may be adjusted, complete and submit the form below. You will need the following information:

  • JEA Account Number;
  • Capacity of pool (in gallons) as noted on the permit issued by the Building and Zoning Department;
  • Date the pool was filled;
  • Active Permit Number (required for new pool);
  • Name of Builder/Contractor/Person completing the repair; and,
  • State Certification or Registration Number of Builder/Contractor.

Upon receipt of your request, JEA will review the documentation, confirm the permit was issued by the Building and Zoning Department, if applicable, and verify the repair was related to the structure of the pool or pool equipment. JEA will also assess the meter readings prior to and after the pool was filled. If additional information is needed, a JEA representative will contact you.


To ensure proper processing, you must submit your affidavit to JEA no later than 30 days after completion of filling your pool. If approved, you may only receive one in any 12-month period.


To ensure the proper processing of your request, include the permit number, which was issued by the Building Inspection Division and active at the time of the construction (required for new construction).

  1. If approved, JEA will only adjust sewer charges for pool fill requests. Customers who do not have sewer services with JEA, will not receive an adjustment.
  2. To calculate a sewer adjustment, JEA will reduce the total wastewater charges based on the amount of water used to fill the pool and/or the normal consumption based on meter readings during the time period, as solely determined by JEA.
  3. Adjustment requests may take up to two billing cycles following the repair or filling of the pool. Once completed, you will receive a message on the billing statement and a credit with the adjusted amount in the Other Activities section of the bill.

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