JEA Issues Precautionary Boil Water Advisory


JACKSONVILLE – JEA has issued a precautionary Boil Water Advisory for more than 25,000 customers in the South Philips Highway and Nocatee area after a water main break near Greenland Road. Due to the location of the water main break, there is low water pressure on JEA’s water system. Therefore, JEA is encouraging all customers to conserve water.

Crews are repairing the water main break on Philips Highway as quickly and safely as possible. JEA will directly contact impacted customers by phone, email and/ or text with specific information and updates.

Impacted customers are advised to bring water to a rolling boil for at least one minute before drinking, food preparation, brushing teeth or cooking.

More information about precautionary Boil Water Advisories can be found at

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About JEA

JEA is a not-for-profit, community-owned utility that provides safe, reliable and affordable services to more than one million customers across four Northeast Florida counties. JEA is not owned by investors. It was created by the City of Jacksonville to meet the electricity and water needs of those who live in Jacksonville and surrounding communities. JEA’s 2,000+ workforce is dedicated to ensuring the demands of its customers are met, both today and for generations to come, while protecting our precious natural resources and supporting our region’s growth and economic development.

Media Contact

Karen McAllister
JEA Media Relations | (904) 665-5500


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