Protecting You and Your Information

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Ensuring your personal information is protected is a top priority at JEA. Providing resources that help you identify suspicious activity involving JEA’s name is another. JEA employees are regularly in neighborhoods for reasons including reading or working on electric or water meters, administering home energy/water-saving programs and maintaining power lines and water/sewer pipes.

Frequently, scammers pose as these JEA employees to obtain personal and financial information from you. Don’t be a victim. Know an authentic JEA representative when you meet and talk with one: 

It’s getting harder to differentiate between a real JEA representative and a scammer. Do you know what to look for?
Scam Alerts

What’s the worst that could happen if someone hacks into your JEA online account?
Account Security

What energy-saving products should you be wary of?
Consumers Beware 

Storm Preparation Tip

Make sure your JEA account information is up to date so we can reach you with power restoration updates.

Verify Your Info Now