Residential Forms and Policies

Residential Account Forms

Are you planning to fill a new swimming pool or refill your pool after a repair? Use our Pool Fill Affidavit to request a credit on the wastewater portion of your bill.
Pool Fill Affidavit

Help your neighbors out during tough times. Sign up to add a donation to Neighbor to Neighbor donation on your JEA bill.
Neighbor to Neighbor Donations

The Prosperity Scholarship Fund initiative helps provide higher education and training to the next generation and also promotes economic development. Sign up to add a donation to the Prosperity Scholarship Fund on your JEA bill.
Prosperity Scholarship Fund Donations

Residential Account Policies

Irrigation and Reclaimed Water Meter Applications

No Paper Towels or Wipes in the Toilet

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Remember, only toilet paper and human waste should go down your toilet. Flushing anything else, including paper towels, can damage JEA’s wastewater system and create dangerous (and disgusting) blockages called fatbergs.

Learn what you can and cannot flush