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Commercial Forms and Policies

Commercial Account Forms

Submit changes to your company's JEA account.
Commercial Account Update Form

Request an adjustment on your water and/or sewer bill after a leak has been repaired and consumption has returned to normal.
Water, Wastewater and Irrigation Adjustment Form 

Are you planning to fill a new swimming pool or refill your pool after a repair? Visit our Pool Fill Affidavit page to learn more about what you'll need to request a credit on the wastewater portion of your bill.
Pool Fill Affidavit 

Find the forms you need to establish new water or wastewater services on a property that is being developed or redeveloped.
Water Meter Applications

Commercial Account Policies

No Paper Towels or Wipes in the Toilet

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Remember, only toilet paper and human waste should go down your toilet. Flushing anything else, including paper towels, can damage JEA’s wastewater system and create dangerous (and disgusting) blockages called fatbergs.

Learn what you can and cannot flush

Related Links

  • Commercial FOG Program

    Residual fats, oils and grease (FOG) is a by-product from food service establishments. Typically, FOG enters a facility's plumbing system from ware washing, floor cleaning, and equipment sanitation. Sanitary sewer systems are neither designed nor equipped to handle the FOG that can accumulate on the interior of the sewer collection system pipes from improperly maintained discharges.

  • Industrial Pretreatment

    JEA Industrial Pretreatment is responsible for administration of the National Pretreatment Program in areas that discharge wastewater into JEA-owned wastewater facilities. JEA has been recognized for its robust pollution prevention programs, community outreach efforts, and internal process improvements and controls leading to dramatic reductions in pollutant loadings to JEA Water Reclamation Facilities.