All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations


JACKSONVILLE - JEA crews continue work to address remaining outages following Tropical Storm Nicole. The utility will lift its Limited Emergency status at 6 p.m. today.

JEA crews responded to and restored electric service to more than 91,000 customers since Wednesday night. At this time, fewer than 1,000 customers remain without power, and crews will continue restoration efforts throughout today.

“We appreciate customers’ patience as our crews work to address remaining outages. Rest assured, we won’t stop until everyone has power,” JEA Managing Director & CEO Jay Stowe said.

There have been no Sanitary Sewer Overflows as a result of Nicole, and only one small precautionary boil water advisory was declared Friday for a portion of the Northside.

JEA suspended disconnections for nonpayment during the storm; disconnections will resume beginning 8 a.m. Tuesday, Nov.15.

The downtown customer center will reopen on Monday, Nov. 14. Customers can continue to pay bills on or by calling 904-665-6000.

About JEA

JEA is a not-for-profit, community-owned utility located in Jacksonville, Florida, proudly serving an estimated 505,000 electric, 382,000 water, 302,000 sewer and 22,000 reclaimed water customers. JEA is not owned by investors. It was created by the City of Jacksonville to serve those who live in Jacksonville and in the surrounding communities. The sole purpose of JEA’s business is to ensure the electric, water and sewer demands of its customers are met, both today and for generations to come with the goal to provide reliable services at the best value to our customers while ensuring our precious natural resources are protected.

Media Contact

Karen McAllister
JEA Media Relations | 904-665-5500


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