MyBudget - New

JEA MyBudget is a levelized payment plan that evens out your monthly utility bill by taking a rolling average of your last 12 bills. The rolling average allows your utility bills to be about the same amount each month, making it easier for you to set your utility budget. JEA MyBudget is a great option if you live on a fixed income, don’t like seasonal bill fluctuations, or you want a more predictable utility bill from month-to-month.

Sign in to get an estimate of your
MyBudget payment or to make changes
to your current program enrollment.

Sign up for a jea.com account. 
It's easy and free.

You must have an active JEA account in order to get your MyBudget estimate.

+ Sign up now

Contact us for an estimate

We’re sorry, you are not eligible for JEA MyBudget at this time. If you have any questions about your account, please call us at (904) 665-6000 or send us an email.

We’re sorry, you are not eligible for JEA MyBudget at this time.

If you have any questions about your account, please call us at (904) 665-6000 or send us an email.

Enroll in MyBudget in one easy step!

Your monthly MyBudget estimate is [AMOUNT].

This estimated MyBudget amount includes all service addresses on the account and all services (electric, water, sewer, irrigation, taxes and fees).

MyBudget

You're already enrolled in MyBudget. Let us know how you like it!

I love MyBudget! It makes my monthly budgeting so much easier.

Its working out okay, but I have a question about it.

It's not working out, I'd like to unenroll from MyBudget*.

*Your account may have a credit or debit depending upon the time at which you unenroll from MyBudget.

How can we help you with MyBudget?

To complete enrollment in JEA MyBudget, please read and agree to the following statements:

Your MyBudget payments will be about the same each month. You should expect your payment to fluctuate slightly from month to month due to the rolling average.

Your actual consumption and your MyBudget payment will differ. Your actual consumption is typically higher than your MyBudget payment in the summer and winter and is typically lower than your MyBudget payment in the spring and fall. This means there may be times that your MyBudget payment is more or less than you are actually using.

While enrolled in JEA MyBudget, you will accrue an account balance that represents the difference between your monthly consumption and your MyBudget payment. Your account balance may be positive or negative, usually dependent on the season and your consumption, and will be credited or collected if you should unenroll from the MyBudget program.

Thank you for enrolling in JEA's MyBudget Program!

You will receive a welcome email with additional details about the program shortly. If you have any questions regarding your new MyBudget Program, please contact us.

Please be sure to pay any balance that is currently on your account by [DATE].

Want to make things even more predictable?
Sign up for AutoPay now!

Thank you for your feedback!

Thank you for your feedback!

Your confirmation number is: 

[NUMBER]

A representative will contact you shortly to discuss your inquiry.

Account #[NUMBER]: Please confirm your cancellation:

Are you sure you want to unenroll from JEA's MyBudget levelized billing program?

• Your payments will no longer be levelized and you may experience seasonal bill spikes.
• Staying on the program for at least one full year will allow you to see your account balance level out.
• By unenrolling, you will be required to pay your balance of [AMOUNT] in full by the due date of [DATE].

Account #[NUMBER] has been unenrolled from MyBudget.

You will receive an email confirming your unenrollment shortly.

Please be sure to pay your balance of [AMOUNT] by [DATE]. If you need to, you may set up a payment arrangement online.

We value your feedback. Please take a moment to complete a brief survey to help us improve the MyBudget program from future customers.

JEA MyBudget Elibility Requirements

Residential customers must:

• have JEA service at all of your service addresses for at least six months.
• be in good standing and not currently in a payment arrangement.
• have an internal credit score of 300+.
• not be enrolled in JEA MyWay (prepaid). 

Commercial customers must:

• have JEA service at all of your service addresses for at least six months
• be in good standing and not currently in a payment arrangement.
• have an internal credit score of 300+.
• have a billing amount of $5,000 or less per month.

How it Works

• Your MyBudget payment will include all services provided to you by JEA, electric, water and sewer, and will include all service addresses in your name.
• Althought your MyBudget payments will be about the same each month, you should expect your payment to fluctuate slightly from month to month.
• Your actual consumption and your MyBudget payment will differ. Consumption is typically higher than your MyBudget payment in the summer and winter and is typically lower than your MyBudget payment in the spring and fall. This means there may be times that your MyBudget payment is more or less than you are actually using, as shown in the graph below.
• While enrolled in JEA MyBudget, you will accrue an account balance that represents the difference between your monthly consumption and your MyBudget payment. Your account balance may be positive or negative, usually dependent on the season and your consumption, and will be credited or collected if you should unenroll from the MyBudget program. This is illustrated in graph below.
• It’s best to stay on the JEA MyBudget program for at least one full year so we can use the fall and spring to level out the high usage you typically have in the summer and winter. Please be aware you may be removed from JEA MyBudget if you do not pay your bill by the due date each month.
• If you are currently enrolled in JEA MyBudget and would like to unenroll, please sign in above and follow the prompts to unenroll.

Click to view larger