Veteran Appreciation
Serving Those Who Served: JEA’s Commitment to Veterans
JEA is proud to support veterans in our community with the same dedication and integrity they brought to our nation’s defense. From employing veterans across our workforce to partnering with local organizations that assist those in need, JEA is committed to connecting veterans with opportunities and assistance that recognize their service and sacrifice.
Need help with your utility bill?
We understand the impact the government shutdown may have on some of our customers. If you are in need of utility bill assistance, JEA offers several payment options to help, including flexible payment arrangements and utility assistance programs.
Learn more at jea.com/assistance.
Support for Veterans and Military Families
We recognize the unique challenges military life can bring, which is why we offer flexible billing options, helpful programs, and energy-saving tools to make managing utility services easier. Together with our community partners, we’re honored to serve those who serve.
JEA Customer Support Services
- JEA MyBudget: levelized monthly payments
- JEA MyWay: prepaid option for utility service
- JEA Guest Pay: make a one-time payment to any JEA account using a valid account number, without logging in
- Free In-Home Efficiency Assessments: personalized energy and water-saving tips
- Efficiency Rebates: save on home energy and water upgrades
Explore All Billing & Payment Options
Local Support Organizations
- Women Veterans Ignited (formerly Northeast Florida Women Veterans)
- Cohen Military Veterans Network - Steven A. Cohen Military Family Clinic at Centerstone
- American Red Cross of North and Central Florida
- Operation New Uniform
- Naval Air Station Jacksonville USO
- U.S. Department of Veterans Affairs Jacksonville, FL Vet Center
- City of Jacksonville – Military Affairs
Veterans Preference in Hiring
We value the unique perspectives, skills, and strengths that veterans bring. JEA proudly offers veterans’ preference in hiring and works to ensure a supportive and inclusive workplace.
In Service to Our Country and Our Community
At JEA, we are proud to recognize the military veterans who bring their deep commitment to service, excellence, and integrity into everything they do for Northeast Florida. Nearly 1 in 5 members of our workforce has served or is currently serving in the U.S. Armed Forces.
Their dedication doesn’t end with their military careers. From maintaining critical infrastructure to helping customers through difficult times, our veterans continue to lead with purpose and make a lasting impact in the communities we serve.
Stories from JEA Veterans
We’re honored to work alongside those who’ve served. Our Veteran Spotlights highlight the journeys and contributions of the veterans at JEA and in our community.
Thank you to all veterans, whether you're a JEA team member, customer, or neighbor. Your service doesn't go unnoticed, and your continued contributions make our community stronger.
Explore Solutions and Save
Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.
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Meet the Project Outreach Team
JEA's Project Outreach team examines each construction project to anticipate, limit or eliminate potential customer impacts. They communicate relevant project information to customers in a timely manner, through project signage, website, mailers, door hangers, social media, face-to-face and neighborhood town meetings – whatever is needed. The team is also available throughout the project to identify issues, answer customer questions and handle any concerns. Keep reading to get to know each of the members of this very important team.