JEA Ambassadors: Engaging and Educating Our Community

JEA team member Ambassadors spend thousands of hours each year in the community, educating our customers about conservation, safety and the various products and services JEA offers to customers; including solutions to help track their usage, pay their bill and how best to communicate with JEA.

JEA employee and girl scout tour

Engage With Our Ambassadors 

To have the JEA Ambassadors participate in your event, please follow one of the links below:

Community Events 

Includes, but not limited to, Bi-Annual Home & Patio Shows, the Southern Women’s Show, the Black Expo, World of Nations, Earth Day, church, school and smaller community events
Community Event Participation Request Form

Speaking Invitations

Houses of worship, schools, civic groups, and homeowner associations may request our JEA Ambassadors to speak about energy and water conservation, utility safety, environmental topics and more.
Speaker Request Form

Energy and Water Plant Tours

Several of our energy and water plants are available for tours.
Tour Request Form

Ongoing Ambassador Events

JEA Ambassadors also engage with the community through ongoing partnerships with area nonprofits and agencies. These partnerships allow JEA team members to develop a closer relationship with our customers and community.

  • United Way Real Sense and Junior Achievement: Our team members offer financial literacy information to adults and youth.  
  • Power Pals: Our Ambassador instructors teach electric and water safety to first and second graders through select elementary school partnerships.

Ambassador Spotlight of the Month (March 2023)

For much of Vanessa Moore’s 30-year career at JEA, she was focused on managing a tenure that has taken her from a branch office back in 1992 to her current role as a customer advisor III in the receivable collection service department. But, about 10 years ago, she realized that she could do much more for her community and had the time to serve as a member of JEA’s Ambassador program.

“I have acquired a great deal of knowledge and experiences over the past years here at JEA, and being an Ambassador gives me the opportunity to pass that knowledge and experience onto our customers,” she said. “It’s important to educate our customers and provide them with the tools they need to make better decisions on how they use our services. I believe by doing so it helps us build trust within our community and reinforces JEA’s commitment to the customers we serve.”

Most recently, Vanessa participated in TEACH Conference 2023, a daylong conference created to engage, empower and inspire educators. Held Feb. 25 at the Hyatt Regency Jacksonville Riverfront Hotel downtown, the conference gave educators an opportunity to spend the day meeting and sharing ideas with fellow educators, learning new ways to engage students, and empowering themselves to further inspire others.

“I have a great appreciation for teachers that dedicate their lives to educating our students,” she said. “The teachers were so honored and thankful that we came to show support and gratitude for all they do. It was an honor to be part of such a great experience.”

You can request JEA Ambassadors or your group’s next community event. Simply complete the form at our Event and Expo Participation page and a JEA team member will contact you about your request.