JEA Electric, Water Crews Respond During Extreme Cold

2026-02-01

 JACKSONVILLE, FL (Feb. 1, 2026) – As forecasted, Northeast Florida experienced extreme cold temperatures and high winds during the afternoon of Jan. 31 and throughout the early morning today. JEA’s system performed as expected, with minimal electric outages related to the high winds.  

We have received calls from customers reporting water outages. Currently, there are no water outages within JEA’s system. Overnight freezing temperatures may have caused customer pipes or water lines to freeze, preventing water from flowing into homes. As temperatures warm throughout the day, water service should return. If you believe you may have a cracked or burst pipe, we recommend turning off your water at the main shutoff valve and contacting a licensed plumber. If you are unable to locate your main shutoff valve, please call JEA at 904-665-6000.  

Extreme weather and windy conditions are expected to continue through Monday. Customers are encouraged to continue following conservation and safety tips, especially during the early morning hours when electricity demand is highest, as people return to work and school.   

JEA crews remain prepared to respond if needed, and we will continue to closely monitor weather conditions and take any necessary actions to maintain reliable service.

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About JEA

JEA is a municipal utility providing safe, reliable and affordable services to more than one million residents across four Northeast Florida counties. JEA is not owned by investors and does not earn a profit. It was created by the City of Jacksonville to meet the electricity and water needs of those who live in Jacksonville and surrounding communities. JEA’s 2,300-plus workforce is dedicated to meeting customer needs, both today and for generations to come, while protecting our precious natural resources and supporting our region’s growth and economic development. Learn more at jea.com.

Media Contact

Karen McAllister
media@jea.com | 904-665-5500

Category:

• corporate
• customer
• electric
• storm