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Give Assistance

Founded in 1987, JEA’s Neighbor to Neighbor Fund is a way for customers and employees to provide temporary assistance to customers unable to pay their utility bill during a financial crisis. The Neighbor to Neighbor Fund helps elderly, disabled, and those less fortunate keep the lights on and water running.

Contribute With Your Monthly JEA Bill

Make a one-time or monthly donation today and help light it forward.

  • Every dollar counts. In 2018, 538 families were able to maintain utility services as a result of Neighbor to Neighbor. 
  • Each customer contribution goes directly to people in need. No expenses are deducted by JEA or the United Way.
  • Every donation is tax-deductible.

Sign In to Donate

If you don't have a jea.com account, register for one now. You can also sign up for Neighbor to Neighbor by calling (904) 665-6000.

Related Links

  • Get Assistance

    Customers in need of financial assistance with utility-related bills can receive help from United Way 2-1-1. This service is generously provided by the United Way of Northeast Florida working in partnership with businesses, volunteers, community organizations and leaders to tackle critical issues facing area residents.

  • Employee Giving

    JEA employees are proud to work and live in the communities we serve. This is just one of the reasons our employees raise funds for United Way and Community Health Charities and volunteer their time to an array of community