Stop Your Utility Service Online

To stop your service, you will need to give us at least three days' notice. Turn-off service is available Monday through Friday, not including holidays.

  • If you made a deposit, we'll apply it to your final bill.
  • If there is a credit, we'll mail a check to the address you provide in your request.

Request to Turn Off Utility Services

Enter to Win a $500 Gift Card 

}
/uploadedImages/JEA-E-Bill-381x237_edit.jpg
Join over 150,000 JEA customers who have already signed up to receive their JEA bill by email. It's safe, secure and better for the environment!

Sign Up for eBill Today