- My Account
- Account Name Changes
- Changes in Account Holder
- Claim Resolution
- Deposit and Connection Fees
- JEA Credit Score
- Medical Alerts
- Reclaimed Water Inspection Fee
- Service Charges
- Service Reconnection
- Social Security Numbers
- Collections, Disconnections, and Unauthorized Utility Use
Distributed Generation Bill Breakdown
Unlike the JEA bill you might have received previously, a Distributed Generation bill shows the amount of energy purchased from JEA and the amount of energy that is being sold back to JEA.
- Billing Rate: All PV (Photovoltaic) customers will be assigned to a PV Billing Rate. PV Billing Rates allow customers to receive PV credits if applicable.
- Service Point: A Photovoltaic Service Point indicates the meter is a PV meter. A PV meter records the kWh being sent to and from the home.
- First Meter Number: The amount of electricity JEA delivered to power your home to meet the energy needed during the billing period. (In this example, 734 kWh of electricity were bought from JEA during the billing period.)
- Second Meter Number: The amount of electricity that JEA received from your PV system during the billing period. (In this example, 559 is the total number of kWh you sold to JEA during the billing period.)
- Energy Charge: The energy charge is calculated by multiplying the kWh purchased from JEA by the energy rate (734kWh x $.06988 = $51.29).
- Residential PV Credit: The PV Credit is calculated by multiplying the number of kWh a customer sends to JEA’s grid during a billing period by JEA’s Fuel Cost (559kWh x $0.0325 = $18.17).
- Total Current Electric Charges: Total amount due to JEA for electric services. This amount, $72.65, is calculated by adding all of the charges, fees, and taxes and subtracting the PV credit.
No Paper Towels or Wipes in the Toilet
Remember, only toilet paper and human waste should go down your toilet. Flushing anything else, including paper towels, can damage JEA’s wastewater system and create dangerous (and disgusting) blockages called fatbergs.