Request an Extension

We understand that sometimes you’re faced with unexpected expenses and you could use a little more time to pay your bill. You can apply for an extension online here on jea.com. Our self-serve system will let you know if you qualify and give you a new due date.

Request an Extension 

You can also request assistance through United Way 2-1-1. Please note that you can only receive assistance once every 13 months and you must apply to be considered for the program. 

Higher Than Normal Bill?
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Understanding what can cause a high bill is the first step to diagnosing it. Let us help you.

Understand Your Bill